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Old May 17th, 2002, 10:42 AM
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The reason that it is good that a cablemodem or DSL services supports an OS is because when you ring up their helpdesk when the service goes down, if your OS is not supported, then they always blame it on that. If they support it then they can run standard diagnostic tests on your machine to convince themselves that it is the service that has dropped and not the machine itself.

This happened to me not long ago. I knew the service had dropped but trying to convince the monkey on the other end of the phone was very difficult. We have an understanding now - if they can make sure that all the lights are lit up on the cablemodem then I won't bother them about anything else.

Fortunately my provider supports OS9, so I can boot into that if necessary.

R.
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