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The purchase was made from an Apple Store inside a CompUSA. I'm not sure what is meant by "directly from Apple" since an Apple Store seems rather direct to me, anyway.
My problem is one of sales ethics: the Apple representative could have advised me that an update was due within a couple of weeks. He has since offered to add extra RAM, but I don't know if it will be possible to update the chip, or if the eMac can take a full 1G.
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