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A salesman is not going to know when new products will be released prior to their release (other than rumors), Apple has a reputation for being very close with new product information, and certainly would not allow sales people to provide that information, even if they were sure of their facts. Apple employees have been terminated in the past for releasing new-product information.
Those who choose to delay a purchase 'because a new model will be released tomorrow' - or 'next week' - are often disappointed.
'Direct from Apple' means just that - Ordered from Apple's on-line store.
All eMacs can be upgraded to 1 GB
The newest eMac (which you don't have) can be upgraded to 2 GB total.
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Serendipity is a lucky guess !
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