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I have similar struggles with my office computer, which is XP pro. Almost on a daily basis, the printer needs to be recognized. I don't cruise the net much from work, although that seldom works sufficiently. Productivity is usually hindered by some odd error or something. Although, we got a new tech guy recently, I have seen mild improvement.
Of course, we all love our Macs here. You will not be disappointed if you make the switch. As you can see, people on this board have lots of information. Any questions you have, you will find the answer to here.
Depending on how you use your computer, you can expect some initial cost for programs, perhaps office for the mac, and other apps. In the long run, I feel the Mac is cheaper to operate
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