Quote:
Originally Posted by Cheryl  I too, would like to see the most recent responded question at the top of my list. Right now we have to rely on emails or open each one to see if there is a response. |
It should be like that already. Last ticket with a response, gets put first in the list.
Quote:
Originally Posted by Cheryl And I wanted to add - to have the new questions in a time order - newest first (or last). Right now it is hard to tell what is what. |
You can change sorting on the right hand column options.