[Ferdinand]

Ugh! Talking about AppleCare:
They do ugly tricks at Apple, believe me! Look at this:
I sent in my iBook because it had some failure, forgot what it was. The one I got back wasnt mine! It had a red line across the top, which looked like dry, smudged lipstick. And it was permanent! I couldnt get it off. Then I sent it in again, half a year later for a diff. thing, and I got again a different laptop. This time it had three heavy scratches on the right bottom side of the top of the iBook. I wondered how that could happen. I asked some people I knew and they said:
If you send in your broken Apple, you want it back. Fast. They dont actually repair your iBook, the just put it in the pile and send you a different one, with all the same specs, that they just clean-wiped. Then everything goes faster and we're all happy! Well that's wrong! So never wonder why your sent back Apple looks different or works different - and if you do, simple answer: It ain't yours!!!