[supanatral]

I decided to call up Apple the other day because I wanted to see if I could get my notebook replaced. So I told them (calmly) about the issue's i've been having with my notebook and the person on the other side of the line asked me what she could do to make this right so I suggested that my notebook be replaced but she didn't have the power to do this so she passed me onto someone who did. This person noticed all the issue's i've been having and said that since it was still in for repairs for my speaker, he told me to wait off until I got my notebook back to see if it worked or not. He then told me that if I recieved any more issues with my notebook to call him directly and they will replace it for me.

Well, it's kind of too bad though because when I got my notebook back it did in fact work so I'm not able to get the brand new notebooks that just came out. :P

For how much I hate to say it, Applecare is a pleasure to deal with. I hope I gain more confidence in the technicians at the Apple store in the Yorkdale mall but, we'll see.