
September 10th, 2007, 10:08 PM
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 | [Bobs/Prog/Design:~] mod% | | Join Date: Jul 2001 Location: Baton Rouge, LA - USA
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Can't take mine in around here since the closest Apple Store to Baton Rouge is in Houston. ((Apple...give us a store in Baton Rouge...PLEASE!!!!))
My Powerbook suffered an audio issue and some dead pixels, so I lived with it for a few months until right before the 1yr warranty was up (forgot I had Applecare) and then called. They did the overnight box thing and said it should be back to me within a week tops. Not trusting that, I waited a week and while on a short business trip bought a MacBook Pro (2.33) from the Apple Store in Cincinnati. Sent the PowerBook to Apple after I got home. That was around the 1st week in November of 2006. Around the second week of January 2007 I finally got a call from Apple. They said they were still waiting on parts to fix my machine, that the part could come in tomorrow, or maybe not. Since it took so long they gave me the option of waiting longer or them sending me a new MacBook Pro (2.16). I chose the later, obviously, since I had planned on selling the PowerBook after it came back. They also refunded the unused portion of AppleCare for me (nice).
Now what really would have bothered me was if I waited on my laptop (not buying a new one) for those few months, then they sent the new one. Especially true since that new one had to go back for an audio-related repair soon after I sold it (though his time without was very short).
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