y2j58:
She said that she updated her mac
What kind of updating did she do? Exactly what did she update, and how did she update?
Is there another way to retrieve her files?
Here are some ways:
1. Use the Search function (in Finder type Command + F)
2.
EasyFind
3. Download the demo version of
DataRescue II. If the files are found, you can then purchase the full version and recover the files.
4. Dr. Smoke's FAQ
Data Recovery has useful hints.
It is always a good idea to have an up-to-date backup/clone of your entire HDD. Use a firewire HDD and a utility like
SuperDuper
Good luck
cak