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Could not this incident be down to one poorly performing tech person? Anytime I ring anyone for any type of tech support I find it's a lottery as to whether you get someone really keen and helpful, or someone who is just not on the ball.
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Intel Mac Mini 1.83 1GB 10.6.1
PowerMac G4 833Hz 768MB 10.3.9
Truth can influence only a few, while falsehood and mystery will drag millions by the nose.
Aristotle |