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Hello,
Thats not the case, no rules. It sounds like problems I have experienced when trying to fix Eudora or OE where the Table of Contents or .TOC file is not correct, in those cases you delete the TOC or index file and the mail program rebuilds the mailbox contents from scratch.
The key things to note with this problem are:
1. The MSGID for all for mails are the same so its the same email.
2. The email came on only once to her mail account, I am the ISP I can see it only coming in once.
3. Even when Mail is offline and we delete the messages and ebuild the mailbox they reappear.
How do I get a clean rebuild of the index of email in Mac Mail?
Thanks,
Rob Turner
Islandnet.com
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