[Mrs. Vann]

I am receiving the "You need to restart your computer" message on my PowerBook G4. I receive no resolution when I attempt to restart and/or reset PRM. I then attempted to start the computer with the "Software Install and Restore 2 of 2" disk, to no avail - I still just get the grey screen.

Do I need to use the Restore disk to re-install the OS? If so, how do I get the disk to start without having access to finder or menu items? If not, what path do I need to take to resolve this very annoying problem?

Thank you ever so much for your assistance!