View Single Post
  #4  
Old March 26th, 2009, 09:52 PM
kisuke3 kisuke3 is offline
Registered User
 
Join Date: Oct 2008
Posts: 98
Thanks: 0
Thanked 6 Times in 6 Posts
kisuke3 is on a distinguished road
Quote:
Originally Posted by volkerusa View Post
Hi kisuk3, thank you for your help. No I didn't have any kernel panic messages or anything. Every thing (?) seems to run well but DiskWarrior. I never have any other applications open when I run DiskWarrior. I followed your advise and went to versiontracker. Yes, I do have the latest Version of DW 4.1.1.
Now I see on the VersionTracker site that they mention that this latest update supports OS 10.5.5 I am running 10.5.6 Could this be the culprit of my problem? I wrote between your advise below

1. reinstall disk warrior make sure no remnants are left use appcleaner or appzapper
I am not all that great with tech stuff but I try and learn. Most people my age don't even want anything to do with computers. So, sorry for my rambling. what do I do with appzaper or cleaner?

-appzapper and appcleaner are 3rd party programs that you can install to easily uninstall a program or application that you wish. So say for example DW. Sometimes uninstall a program is not as easy as dragging the application to the trash because it leaves some files in some folders lying in your mac. Like when you go to Mac HD\Library\Application Support or ~\Library\Preferences\there will be a file here that represents your DW its called a .plist file. So by using the programs stated above u dont have to do any of these just drag the file and delete your done
2. replicate the problem after reinstallation

What do you mean by that. I hope it will not replicate.

-replicate means to test whether the problem will reoccur

3. check the logs go to MAC HD/Applications/Utilities/Console Launch it first then Run the Disk warrior you'll definitely see the logs there. post back the results. I reckon its your disk warrior but then again its better to check the logs

Now I guess I can figure this out and you want me to send you the copy of the log.

Thank you very much again for your help. Volker

--ultimately the problem that your experiencing may be compatibility. So you have to check with DW support site if they have uploaded the patch for 10.5.6
Reply With Quote