[fryke]

I'm not in a position to voice my concerns, really, since I'm working for the competition (an Authorized Apple Reseller in Switzerland), but I find it very disturbing that there'd be several persons available without taking notice that a customer wants to have information, buy something or other. No customer should ever leave a store without at least having been asked once what he'd be interested in. I'd really try and get a hold of the store's manager. Find his e-mail address and send him this thread's URL, drop it in a real-life mailbox or something. Then again: If the store manager doesn't already know this tends to happen, maybe he or she's at fault as well.