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Q1- messages open in the same window of the inbox... is there any solution for that? the same applies for all clicks.
A1 - if you are using safari as a browser, try right clicking a message then choose open in new tab. Not sure if this is what you wanted
Q2- it does not retrieve the contacts though I they are there. why?
A2 - the english is garbled, i didn't understand this at all
Q3- why is the customization so limited?
A3 - because its a browser based. If you need to fully customize the outlook then you need to run the email client. Try installing windows on your mac via bootcamp.
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