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Old September 17th, 2003, 07:40 PM
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Comcast Email Problem with Mail

Is anyone else having problems getting their comcast email in Apple's Mail.app? This same thing happened to me about a month ago and after about 5 days it just started working again.

What happens is that it acts like its connecting and then it gets stuck on "Preparing to Retrieve Messages" Fat chance, it doesn't do anything but eventually stop trying to "retreive messages.

I called comcast and apple last time this happened, they blamed it on each other. I can get my email fine in Entourage and via webmail. My other email accounts with .mac work fine as does my wife's comcast email. It's weird. Last time I even tried on other computers and a different user...all the same result. Any ideas?

I really don't want to call Comcast again, their tech support knows about as rock about macosx.

Thanks!
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