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Sheesh! I just wish I could get Tiger.
I pre-ordered and the confirmation guaranteed I would have it by 6 p.m. today, but no such luck. As of 7:30 this morning the FedEx tracking still showed a delivery time this afternoon. Well I was able to get home early so that I could be here to accept delivery. No sign of the driver.
I checked the tracking again and it had been pushed back to May 6. Then it was changed to May 4. I lodged a comlaint with Apple and asked them to find out exactly where my order was. Haven't gotten a response.
What really has started to bother me is that of the last six orders from the Apple store, four have gotten screwed up, usually because of delivery problems. FedEx service in this area has gotten to be horrible. Well of course I requested a different shipping method. So that's two errors this time; wrong carrier and couldn't make the promised receiving date.
So I missed time from work to be here, and had cleared some time for the installation. All for nothing apparently.
Well the last time I called and ranted, I got the shipping charges refunded. So I'l guess I'll do that again. Frankly, I am getting tired of this. I really am growing increasingly disapointed with Apple's customer service.
Now I know what some of you are thinking, this thing isn't that important, this guy needs to get a life. Well I have survived cancer, so I think I know what is or isn't really important. What upsets me is that this appears to be part of a pattern of poor service from a company I used to respect.
Well maybe I am just becoming an old crank. So be it.
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