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Old January 9th, 2009, 09:36 PM
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Internet Explorer for Mac os 10.4.11

I need to try the latest version of Internet Explorer on my machine as I cannot get an AVI file on my GoDaddy Website Tonight website to run at all with Firefox or Safari. See:
http://www.youngmastersgallery.com/N...ENTAL_DVD.html
I've been fobbed-off by Godaddy in Arizona, as they take no responsibility for the issue. Apparently the video runs perfectly well in USA on PC with Internet Explorer.
If you look at the web page you can see that the Go and Pause buttons are blue and thus alive, as also the audio button in red when activated.
File size is about 28MB and i'm using 1500 kbps Broadband.
I took the advice of Ora and tried Opera,Shiira,Camino and Sea Monkey. None will play my AVI video. Some display the Red hexagon and hand with "The Playlist format is not recognized".
I will try and convert it to one of the other 2 upload options of mpg or mwv.

Hello again, interested folks!

I've made some progress on the strength of your observations, but I'm not "there" yet.

I've achieved the following:

(a) I've converted in OSX 10.4.11, some new sample video clips which i've stitched together from my documentary DVD; i.e., the Cinepak codec to DivX. (Cinepak was my only option in Quicktime, to export AVI from Final Cut Pro 2.0 in OS 9.1). I have another website which is hosted by GoDaddy, so I uploaded the DivX files to the server "Content" using my other operating system OSX 10.4.11, (using the same G450 machine). The files are all under 30 MB as required by the GoDaddy "Website Tonight" template. (I have had Windows Media Player in my Applications Folder for some considerable time).

(b) Any video clip now opens instantly using Safari, and plays back perfectly. What I get is a black square representing the player screen and a very narrow dashboard. If I dare to scroll however, I get "tiling" or partial black fields scattered up and down the page depicting "stills" from the movie which have just been played-back. This is ugly of course, but at least instant playback tells me the problem rests with the Internet Browsers.

(c) When trying to open in Firefox I get a blank screen as indicated by "Mister Me" some days ago. The beach ball rolls on for exactly 3 minutes before a black square appears, whereupon perfect playback is rendered possible. This situation must be of course infuriating for any viewer, as their computer is frozen for 3 minutes.

(d) I forget on which alternate browser, perhaps Camino or the old Internet Explorer for Mac, but I experienced the identical 3 minute delay mentioned above in (c), again. Other browsers immediately threw up a demand to download Windows Media Player, which I already have. Curious!

(e) It seems like the only safe way to protect Mac-user-viewers is to place a red warning sign above the video-clip which says something like "Mac-users please STOP if using an Internet Browser other than Safari. Switch over immediately, as you may freeze your computer for 3 whole minutes."

I've looked at the Firefox Help section but don't see much about video. For such an important browser it would be nice to get instant playback.

Any assistance here would be greatly appreciated. I don't give up easily.

Last edited by Thomas T.; January 16th, 2009 at 09:25 PM. Reason: More detail
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Old January 9th, 2009, 10:34 PM
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Internet explorer is no longer available for OS X, so no chance to get any of the newer versions (the last one was vers 5.3 in 2003). I think even MS suggest safari or firefox these days.

You could also try other mac browsers like opera, shiira, camino etc.
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Old January 10th, 2009, 12:05 AM
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Quote:
Originally Posted by Thomas T. View Post
... I've been fobbed-off by Godaddy in Arizona, as they take no responsibility for the issue. ...
GoDaddy.com is the least of your problems. That page loads on my system with no hint of a video anywhere. It then goes into the rotating beachball from Hell. I'm guessing that your stealth player tried to automatically load and play the video. Very bad move for a 28 MB file. You need to have some consideration for your potential visitors.
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Old January 10th, 2009, 12:13 AM
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Internet Explorer for Mac OS 10.4.9

Hello Ora,

As further detail I have provided above indicates, other browsers do not work either. I was a bit alarmed to find my comments about GoDaddy "fobbing me off" appeared immediately on Sea Monkey. GoDaddy are extremely helpful on everything that concerns them. Their email support will however simply not enter in to discussion about things they consider are not under their control. I had inadvertently thought however that their "Website Tonight" software should be upgraded to be flexible enough to handle any Mac "video-play-back" issues.

Kind regards'

Thomas T.
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Old January 10th, 2009, 01:04 AM
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Your video seems to run OK for me. I was able to download it too, to watch. I'm using Safari on a powerbook g4. I have flip4mac, as well as perian plugins (or whatever they're supposed to be called) on my computer.
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Old January 10th, 2009, 01:49 AM
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The video also opened fine for me.
I'm using Safari on a MacBook and I also have the flip4mac plugin for Quicktime.
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Old January 10th, 2009, 01:58 AM
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Internet Explorer for Mac OS 10.4.11

Hello Joe_Burban

It's great to get a reply from the "ice box".
I just sent a detailed email explaining the origin of my AVI file, to Mister Me.
I hope Mister Me comes up with some constructive critic which could lead to a resolution, together with what you have established.
I have had nothing to do with flip4mac or perian plugins, but will look in to it right away.
I also did the usual thing of clearing the entire cell from the webpage (and of course html), and re-doing the upload as a "clean sheet" in default dimensions and re-publishing. It still will not play back however, on my machine.

Thanks for your input,

Kind regards,

Thomas T.
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Old January 10th, 2009, 10:13 AM
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Flip4Mac and Perian are pretty much a requirement on any Mac in my opinion. I've got them both installed and I haven't had any problems viewing media (well, maybe except the DRMed Windows Media stuff). You should be able to view the media once you have those two solutions installed.
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