Apple TV not visible in iTunes

memiles47 · #1 November 13th, 2009, 08:25 PM

I have a MacBook Pro connected to an Airport Express and a mini WiFi network in my hotel room. The Apple TV connects fine to the network however I can not see it in iTunes. Any solutions?

Mike

P.S. New Mac user (MacDummy)

Thanks

Satcomer · #2 November 14th, 2009, 12:11 AM

So are you using a router? I ask because a lot of the newer routers have built in firewalls. You might would want to look up on your router manual to open ports for "Well known" TCP and UDP ports used by Apple software products. Plus Apple has the document Troubleshooting Apple TV not recognized in iTunes that might help.

Good Luck.

memiles47 · #3 November 14th, 2009, 01:12 AM

Thank you for your response. I have set up a network using an Airport Express. Like I said the Apple TV recognizes it and log's on. I just can not see it in iTunes.

#1 Rhapsody · #4 November 14th, 2009, 07:27 AM

Open iTunes, go to "Preferences" and click on the Apple TV tab. Make sure "Look for Apple TVs" is checked and see if you see your Apple TV on the list above.

memiles47 · #5 November 14th, 2009, 08:25 AM

That is the problem. It is not there

memiles47 · #6 November 14th, 2009, 08:27 AM

I can reboot the Apple TV it will ask which network to access. I point it to mine, it requests the password and it takes and then nothing shows up in iTunes. Very Frustrating.

Satcomer · #7 November 14th, 2009, 03:31 PM

Quote:

Originally Posted by memiles47

I can reboot the Apple TV it will ask which network to access. I point it to mine, it requests the password and it takes and then nothing shows up in iTunes. Very Frustrating.

What kind of wireless security are you using? Is it filtering by MAC address or WEP?