system closes stale tickets that goes nowhere

[Cheryl]

The system is closing those stale tickets - but instead of going to the forums it disappears.
User got an email with this link:

http://www.macosx.com/forums/showthread.php?t=

This user reopened the question... but I wonder how many are lost in limbo.

[ScottW]

Do you have the original ticket number or link?

[Cheryl]

The link to the question:

http://macosx.com/tech-support/cd-roms-downloaded-dmgs-won-t-mount/27732.html

[Cheryl]

I have another question that goes into cyber space

"I was trying to see the thread as
http://www.macosx.com/forums/showthread.php?t=

regarding this question date 156013192"

Url for the question forthcoming.