PDA

View Full Version : "Ask a question" blank for techs?


macbri
October 31st, 2006, 05:22 PM
Maybe this is normal since we techs are supposed to *answer* questions, not ask them :)

Anyway I cannot see anything but a blank page if I go to http://macosx.com/tech-support/ask/ (http://macosx.com/forums/../tech-support/ask/) when logged into my tech account. Not even a single character with "view source". I've cleared the cache, (FF and Safari), restarted the apps, even rebooted! If I logout from my tech account and load the page I see the normal page recommending I register....

(I registered a test account which works fine so I got what I needed from the page, I'm just curious if I'm the only one seeing this with my tech account). Thx.

eric2006
October 31st, 2006, 08:13 PM
It works fine for me.. do you have the latest everything?

macbri
October 31st, 2006, 09:35 PM
Thanks Eric. Yup, latest everything on the mac (10.4.8) and FF 2. But I've also tried with FF2 and FF1.5.0.4 on a linux box from both my own account and root, so I think I've ruled out my cache or anything local-account specific as a cause :) Thought it might be net-related but I have the same problems at home or at work. Anyone else see this ever?

Cheryl
October 31st, 2006, 10:45 PM
I have no problem either.

PM Scott with this problem. It could be a permissions problem with your membership account.

bobw
November 1st, 2006, 08:52 AM
Try deleting the Cookies.

macbri
November 1st, 2006, 06:22 PM
Try deleting the Cookies. No dice, I already tried that. I took Cheryl's advice and let Scott know about it. Not at all urgent in any case :D

eric2006
November 1st, 2006, 06:47 PM
Just a thought: do you have some programs installed on both computers that could be causing problems, or do you have the same ISP?

macbri
November 1st, 2006, 06:59 PM
Nothing along those lines, and work/home ISPs are different. I even tried IE6 and FF1.5 on a WinXP box at work with the same result, so it looks like Cheryl's right and it's something on the server-side....