View Full Version : Illustrator crashes when distilling PDF
January 26th, 2007, 05:49 PM
I am trying to save an eps file as an Illustrator PDF so that I may send it to a client. Three times now it has crashed the app. right after asking for the PDF settings. I tried to save the EPS to AI first and then PDF, but it crashed upon saving to a different format there too.
Any ideas? I'm kinda' pressed for time. Thanks guys.
Nato–you'll probably have some good advice like always. ;)
January 27th, 2007, 04:02 PM
Hey there! Yeah, I've got a 2month old at home and so she's taking all my time so sorry for my late reply.
What types of images are in your illustrator file? I can only imagine you have some non CMYK tifs in your Illus file that are making it crash when you make a pdf.
Either that or you need to repair permissions. Let me know.
January 27th, 2007, 05:20 PM
Thanks for the reply. No need to apologize for ANYTHING bro. Being a good daddy is priority #1.
It's a logo that I'm creating for a client, so it's all vector.
I've repaire permissions too.
January 27th, 2007, 08:30 PM
Tell me more about your Illustrator file...
January 27th, 2007, 09:08 PM
Really basic vector. Nothing was imported. I type the name of the business and created outlines with my fonts. Everything is simple vector. LTR size layout, Show rulers, I 'selected all unused' swatches and deleted them. Everything is on the same layer. Nothing is hidden/locked. There are no masks/clipping paths/drop shadows of anything but straight simple vector. 820K.
I was able to drag the EPS files (I started with an EPS, remember, not an AI) into Acrobat and use the crop tool and create a PDF, but I still want to figure out why this function isn't working.
If you like I could e-mail it to you so you can see. Like I said, really basic stuff.
January 27th, 2007, 09:22 PM
Sure send me the file.
So you have multiple eps files placed in the illustrator file?
January 27th, 2007, 09:26 PM
No. When I created a new document and named and saved it for the first time I saved it as an Illustrator EPS as opposed to and AI file. The entire 8.5x11 document is itself an EPS, and everything inside of it was created using Illustrator tools.
I'll send it right now.
January 27th, 2007, 09:36 PM
Have you tried saving it as an Illustrator (.ai) file and exporting a pdf from there?
January 27th, 2007, 09:40 PM
Yep. No good.
January 29th, 2007, 11:07 AM
We resolved this question and so it can be closed...
March 1st, 2007, 10:08 AM
Illustrator (.ai) is a pdf file, Adobe has moved on from .eps files. Everything is getting written in .pdf from now on.
You can try printing it to pdf, that effects a change and may clear out what is at fault.
Illustrator CS2 crashes a lot so I wouldn't go thinking that it is something you have done. However having said that it can be extremely picky with fonts, especially unmounted fonts, so that is somewhere you can start looking.
March 1st, 2007, 10:10 AM
Yep, we already answered this one. Took a while... ;)