View Full Version : Getting your tunes back after a crash?
March 23rd, 2008, 08:12 PM
Who does one write to at Apple to get the tunes back that you have purchased from Apple after a crash. I know that a lot of people have done this. They have said Apple will do it.
March 23rd, 2008, 08:18 PM
Here's the FAQ for getting your lost downloads back:
for uncompleted downloads:
if it downloaded but your computer crashed after the download, the music file may be in your library, just not in the index. Look for it in the iTunes library/Music file.
March 24th, 2008, 04:49 AM
As a happy iTunes customer, I make a very simple backup of my tunes: I burn them to Audio-CD, print a booklet and put the CD on the shelf in my living room.
You can, of course, copy the iTunes library (~/Music/iTunes) to any backup device of your choice. If you change your computer, don't forget to unregister the old one with iTunes before you take it out of service. If, after a crash, that's impossible, you should be able to sort it out with Apple support.
March 24th, 2008, 08:06 AM
They'll usually only let you do it once so when you get it back, make backups of it.
March 24th, 2008, 10:16 AM
Get yourself an external (they're cheap right now) and use either Carbon Copy Cloner (http://www.bombich.com/software/ccc.html) or Super Duper (http://www.shirt-pocket.com/SuperDuper/SuperDuperDescription.html) and make boot able backups of you system that included all of your data. It's foolish not to have a backup plan today with the vast stores of data we all now keep.
April 7th, 2008, 04:45 AM
My iTunes library is on an external HD. iTunes only works when its plugged in but I can live with that.