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View Full Version : HP Scanjet 4850 problem with OS 10.6



johnclin
July 15th, 2011, 09:49 AM
Hello,
I recently updated from Leopard 10.5 to Snow Leopard 10.6. I have an HP Scanjet 4850 that was working fine until the upgrade.

After updating all the software updates, and grabbing the latest HP drivers for 10.6, the scanner still won't work. It is detected when I check the System Profiler. Also, when I run the HP Scanner software, the device is seen. However, when attempting a scan, nothing happens and I'm stuck.

Any advice?

Satcomer
July 15th, 2011, 09:07 PM
After any upgrade open System Preferences->Print & Fax and delete the printer using the - sign. Then click on the + sign and re-add your printer/scanner. This should help.

DeltaMac
July 15th, 2011, 09:19 PM
HP ScanJet 4850 is a scanner only.
Why would you think that would appear in Print & Fax pane?

See if your 4850 will appear in your Image Capture app ...
Then, do you see a scanner window open that will let you scan anything?