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#1
July 15th, 2002, 10:07 AM
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 I just wanted to let everyone know that.. What AppleCare is like. AppleCare is a f*cking greedy organisation, and I hate them. Ok, my dad bought a G4 a few months ago, and he got X with it. But he didn't want it, so I installed it on my iMac 2 weeks ago. The internet and classic hasn't been working, so we contacted AppleCare. My dad spent 5 hours of his working time callling AppleCare to let them help us, we'be been getting help for almost 10 days now, and now the guy asked: "Could you give me the serial number?" So my dad gave it, and he said, "Wait, that X is given to a G4 computer, not an iMac!" (It's the same X, it runs on both) So my dad sayd "So?". And after 10 days of helping us, he said: "Sorry, it's not given to your iMac so we won't help you anymore unless you buy a totally new version of X." My dad said it was redicoulous and the guy hung up. I'm sorry for ranting but WTF!!!  Hell, I even registred on this site for NOTHING Also, Ed Spruiell has helped me for NOTHING
__________________ * iMac G4 running 10.3.4 My iChat Screenname: zxyRobertzxy (aim) Last edited by RPS; July 15th, 2002 at 10:27 AM.  |
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#2
July 15th, 2002, 10:42 AM
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| Ahhh. Yet another satisfied customer.
__________________ "May all your trails be crooked, winding, lonesome, dangerous, leading to the most amazing view, where something strange and more beautiful and more full of wonder than your deepest dreams waits for you." -Edward Abbey |
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#5
July 15th, 2002, 11:21 AM
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| Don't rely on AppleCare, Rely on Us! what are your problems?
__________________ —XAQ ||| iMac G4 | 15" LCD | 800mhz | 512 mb ram | 60 gig HD | Mac OS X 10.3.1 | Super-Drive ||| |
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#6
July 15th, 2002, 12:35 PM
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| Thanks.. well I use an application I have to open in order to get online, but that app can only be opened in 9.x, so I need to use Classic, but it doesn't work..
__________________ * iMac G4 running 10.3.4 My iChat Screenname: zxyRobertzxy (aim) |
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#7
July 15th, 2002, 12:36 PM
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| Carefully read the license agreement and make sure you did not violate the contract and the law. I'll bet that's the situation here. This might infact have nothing to do with AppleCare. And if you didn't know already, you NEVER, EVER, purchase an extended warrenty with any product. It is a waste of money. Purchasing "help" for an Apple Computer goes along the lines of the oxymoron "Microsoft Works". You should never need help operating an Apple Computer; they're designed to be the easiest computers to use.
__________________ Power Mac G5 Dual 2.7 GHz PowerPC G5, 4.5 GB RAM DDR SDRAM, OEM internal SATA 250 GB HD, Hitachi Deskstar internal SATA 500 GB HD, LaCie BigDisk Extreme 500 GB HD, External Pioneer A109 DVD superdrive, External LiteOnLiter CD burner, iSight video camera, 5th generation 60 GB video iPod, 4th generation 40 GB iPod, Apple 23" Cinima Display, KDS Radius 19" LCD Display, Mac OS X 10.4.6. |
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#8
July 15th, 2002, 01:10 PM
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| Quote:
__________________ "May all your trails be crooked, winding, lonesome, dangerous, leading to the most amazing view, where something strange and more beautiful and more full of wonder than your deepest dreams waits for you." -Edward Abbey |
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