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  #1  
Old July 20th, 2006, 07:50 AM
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[FIXED] Question in beta site but not in running site

Scott,

I have a question that is showing in the Active Questions in beta that is not showing on my ticket list or the active questions list in the running site.

http://beta.macosx.com/tech-support/...ine/26911.html

I can not respond to the question either. I can only post a comment.

And a second ticket with the same problem:
http://beta.macosx.com/tech-support/...ies/26028.html
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Old July 20th, 2006, 03:31 PM
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We lost about 10 hours worth of tickets and status a day or two ago, I posted something on this. However, responses would still be intact. If you responded to a question but its still in OPEN status, it just didn't get assigned to you.

Send me a list of tickets that need to be assigned to you and I can updated it.
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Old July 21st, 2006, 05:33 AM
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Yep, I read about the lost tickets. I sent you the urls of those 'lost' tickets.
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