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  1. #1
    ian27 is offline It all started at 3......
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    Option keys and command key isn't responding

    Hi all,

    I have started work this morning to discover that both of my option keys and one of my command keys isn't responding.... Hmmm!!!!

    Is there any software reason why this may not be working? Or is this likely to be the keyboard itself which needs replaced?

    Any help or advice would be most appreciated...

    Ian

  2. #2
    fryke's Avatar
    fryke is offline Super Moderator
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    Does the option key work at boot-time to bring up the boot menu? If so, it wouldn't be a hardware issue...
    Mac user since 1987. Running Mac OS X 10.8 Mountain Lion on a MacBook Air 11" & an iMac 27" and whatever's newest for my iPhone 4s, iPad 3 and AppleTV 2.
    Apple Certified System Administrator 10.6, Apple Sales Professional 2008-2011, Apple Certified Mac Technician.

  3. #3
    ian27 is offline It all started at 3......
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    No, the option key doesn't work at boot-time to bring up the boot menu... Oh oh....

  4. #4
    barhar is offline Registered User
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    Did you use another keyboard to see if the problem persists or is resolved?

  5. #5
    ian27 is offline It all started at 3......
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    I took it to my Apple reseller and they tested it and discovered that the keyboard itself was faulty. Luckily the G5 is still under warranty so they replaced it for me there and then.

    Thanks guys.

    Ian

 

 

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