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  1. #1
    hoarp001 is offline Registered User
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    How to get a stuck CD or DVD out of a macbook

    Hi, I noticed that nearly everytime I put a CD or DVD into my macbook drive it gets stuck. I press the eject button, it whurs and wines and tries to eject the disk. It hits the top edge of the slot and is sucked straight back in again.

    This is quite anoying, and it might affect the macbook pro or older models but i worked out how to get the discs out.

    Insert a train ticket or a business card into the slot. Make sure you push it upwards gently. The purpouse of this is to guide the top edge of the disc out of the slot and stop it catching. The ticket slides between a metal part inside the drive and acts as a ramp to guide the disk out.

    Just slide the ticket in and press eject and it comes out first time. i
    Powermac G5 Dual processor 2.7ghz
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    and two other PCs used by the family.

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    bevin (June 15th, 2010)

  3. #2
    joe_burban's Avatar
    joe_burban is offline Registered User
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    That would seem like a design/construction flaw and a warranty item.

    Did you contact Apple Support/Warranties or the store from where you bought it?

  4. #3
    nixgeek's Avatar
    nixgeek is offline Mac of the SubGenius! :-)
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    Have your tried holding down the mouse button once you hear the Mac startup chime? Holding down the mouse button will force eject the disc in the drive.
    Apple iMac G5 17" (2 GHz G5) - Mac OS X 10.5.8/Ubuntu 10.04
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    macdaddio (February 7th, 2009)

  6. #4
    hoarp001 is offline Registered User
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    No, It seems to work ok with the train ticket.

    I assumed that it was like this because im using 'premium quality' DVDs which seem thicker than normal. If it is a defect, I dont care that much, i hardly ever use the drive and i cant afford to be without it for any length of time...
    Powermac G5 Dual processor 2.7ghz
    MacBook - Black 2ghz
    OSx.4.7, two 17" dell TFTs
    compaque PC, pentium four, 2.4ghz, mainly for work.
    1.6ghz centrino acer travelmate 6000 laptop
    and two other PCs used by the family.

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    macdaddio (February 7th, 2009)

  8. #5
    macdaddio is offline Registered User
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    Thumbs up

    thanks to hoarp001 and nixgeek!

    Had to use both suggestions to eject a messed up school cd from my daughter's laptop.

    Definitely does not seem like a good design...

    Thanks for your posts.

  9. #6
    pluckeyduck is offline Registered User
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    Smile CD stuck in macbook

    This worked well for me. I had inserted a disc into my macbook, but it didn't fully insert. It was in limbo, I couldn't get the CD to read and when I hit eject it wasn't registering there was a CD. I stuck the corner of a folder in the slot, essentially tricking the macbook. Once it began whirring and making all the usual macbook noises it recognized the CD and pulled it the rest of the way in. After I used the CD it ejected fine.

  10. #7
    blackswantattoo is offline Registered User
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    well i tried everything; credit card, business card, shaking it (haha) nothing seems to be working.. am i out of luck? should i just bite the bullet and take it into a mac store and pay $38493 to get them to fix it? or are they hard to put back together if i take it apart?

  11. #8
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    djackmac is offline ACMT
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    Quote Originally Posted by blackswantattoo View Post
    well i tried everything; credit card, business card, shaking it (haha) nothing seems to be working.. am i out of luck? should i just bite the bullet and take it into a mac store and pay $38493 to get them to fix it? or are they hard to put back together if i take it apart?
    The problem is pressure gets applied one way or another and bends the upper part of the optical slot which is a part of the bottom case. It is only a soft molded aluminum so it doesn't take much. You'll have to pull the top case and then the optical drive. Then what I usually do is wedge a couple black nylon probe tools into the slot to expand the opening and let set apart like that for a while. You have to wedge the tools with the machine apart because otherwise you will likely damage the optical drive itself. Then after reassembly the problem is solved usually permanently unless it gets bent again by misuse or abuse. You can find take apart guides online but if you are not familiar with laptop repair and don't want to potentially break some delicate pieces, or pinch wires since you'll be messing with a lot of routed cables to get the optical out, then don't do it. If you take it to the Apple store they will most likely try to charge you an arm and a leg to replace parts or quote it as abuse, unless you find a genius that is a real tech.

 

 
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