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Old July 5th, 2008, 07:20 PM
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Major Major Issue!! Please Help...

So the other day I'm on my mac g4 using Pro-tools(music program). Then the session freezes like usual, so I hit the power button to turn it on and off. But this time once it turns back on, all I see is the a gray screen. And in the middle of the gray screen is a folder with a question mark? This gray screen with a folder and a question mark been the same since day one of this fiasco.

I have no idea what to do? I really need to fix my computer to atleast transfer music files. PLEASE ASSIST! Thank you!
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Old July 5th, 2008, 08:01 PM
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That screen you are describing means the computer can't see any hard drive to start up. If you have your original install disk for the operating system you are using put that in and start up.
Select your language.
Ok everything until you get to the first screen with the toolbar on the top of the screen. Then select Utilities>disk utility
run the repair program that is there.
Then Quit the installer. you do not want to actually install anything.
When you start up again everything should be ok.
If you cannot open the disk drawer to put in you disk start up holding the left mouse button down. It will then open the drawer for you during attempted start up.
Good luck
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Old July 5th, 2008, 08:37 PM
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1st off thank you for responding!

Only thing now is I just moved, so now I'm looking for the start up disk. Couple questions? Is this a major problem? And what caused this to happen?
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Old July 5th, 2008, 08:48 PM
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Did you jar the machine cause the physical palters in the dive to go out of alignment? Was the drive shock proof?

Boot with the install disk and us the disk's Disk Utility application (you can get to from the install menu) and test/repair that drive.
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Old July 5th, 2008, 08:51 PM
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Another question... so in case I can't find my start up disk can I use my brothers? He owns a mac also?
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Old July 5th, 2008, 09:10 PM
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Yes, if your computer will boot to it, your brothers startup disk should work.

Another option worth trying is to boot into single user mode:

1. Shut down the computer if it is on.

2. Press the power button to start the computer.

3. Immediately press and hold the Command (Apple) key and the "s" key (Command-S) - you should now see a black screen with white text.

4.at the #, type fsck -y -f and press enter - if it shows errors, then keep
entering fsck -y -f at the # until it does not show any errors.

5.type exit at the # and the computer should boot into GUI mode
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Last edited by g/re/p; July 9th, 2008 at 09:45 AM.
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Old July 6th, 2008, 12:26 AM
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So how did this happen? And how can I prevent this from happening again?
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Old July 6th, 2008, 09:33 AM
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Quote:
Originally Posted by yfnb707 View Post
So how did this happen? And how can I prevent this from happening again?
My guess is that it was caused by unplugging your computer. You may prevent your problem by never doing this again.

To kill a misbehaving app:
  • Click its Dock icon and select Quit. If this does not work, then
  • Click +[opt]+[esc] to bring up the Force Quit dialog box. Select the misbehaving app to kill it. If this does not work, then
  • Press the power switch before until it shut downs the computer.
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