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#9
March 10th, 2009, 10:59 AM
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Apple should do it for free, if you're polite and persistent. Reference the articles about the known problems with the lower RAM slot failing. Apple should offer you an out-of-warranty repair for free. If not, leave and take the computer to a different Apple Authorized Service Provider (preferably, an Apple Store).
__________________ Mac mini 2.0GHz 10.6.2 • 4GB • 320GB • Superdrive • 4 x 1TB USB 2.0 • LED Cinema Display MacBook 2.0GHz Core 2 Duo - White 10.6.2 • 4GB • 250GB • CD-RW/DVD-ROM iPhone 3G 8GB • iPod Touch 8GB • iPod Photo 60GB • iPod nano 1GB • AT&T U-Verse 18Mb/2Mb http://www.jeffhoppe.com  |
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Pingu UK (March 10th, 2009) | ||
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#10
March 10th, 2009, 11:55 AM
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Not sure who to call though; the only relevant number I can find (from: http://www.apple.com/uk/support/contact/) is Apple's technical support line, which, because my Mac is out of warranty, I would have to purchase per-incident support at £35, to use. There are no Apple store Genius Bars within a reasonable distance from where I live either. |
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#11
March 10th, 2009, 12:54 PM
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Just found this: http://support.apple.com/kb/HT2164#faq1 Memory Slot Repair Extension Program which ended on July 24, 2008. Argh! Will still have a go. |
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#12
March 10th, 2009, 01:31 PM
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Like I said, persistence, patience and courtesy will get you far with Apple... good luck!
__________________ Mac mini 2.0GHz 10.6.2 • 4GB • 320GB • Superdrive • 4 x 1TB USB 2.0 • LED Cinema Display MacBook 2.0GHz Core 2 Duo - White 10.6.2 • 4GB • 250GB • CD-RW/DVD-ROM iPhone 3G 8GB • iPod Touch 8GB • iPod Photo 60GB • iPod nano 1GB • AT&T U-Verse 18Mb/2Mb http://www.jeffhoppe.com |
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