iPOD STUCK

crowncanada.ca · #1 July 5th, 2009, 05:04 PM

Gave my son an iPOD last Christmas, 8 GB, now running 1.0.3 software. Nano I think. Has worked fine until now.

Unit seems frozen. Was finally able to restore the unit after several attempts following Apple procedure but wheel button does not provide control so we cannot even select language to proceed. iTunes still recognizes the unit and appears on desktop but that's it. Display also quickly goes into "sleep" mode and dims. Battery display indicates full charge.

Wondering if the wheel button is shot. I'm far from an iPod expert.

Any ideas? Thanks.

Jesse714 · #2 July 6th, 2009, 04:21 AM

Hold the UP Key, and the Center button at the same time, that will do a reset on it, and should fix your problem

crowncanada.ca · #3 July 6th, 2009, 06:31 AM

Thanks Jesse714, I have done that several times. It's hit or miss getting it to reset. Rarely responds which, is part of what makes me suspect the wheel button is shot.

Or, some other critical issue I can't think of.