October 5th, 2003, 04:41 PM #1
BT Voyager bb USB modem crashes G4 on shutdown - help!
I have recently set up broadband with BT in the UK. They supplied a BT Voyager 100 USB ADSL modem which I use on my Mac G4 1.25 dual running 10.2.6 (now 10.2.8). Everything is fine with the connection - except when I shut down the computer, a second before it shuts off the power it crashes and comes up with the YOU MUST RESTART etc text.
Then of course I have to hold in the power button for 10 secs to power down. Is there a way around this annoying situation? It did it in 10.2.6 so I upgraded to 10.2.8 and there was no change.
I've read a little about the bad karma between USB modems and Macs, but we have a similar modem at work which gives no trouble on the same machines.
If there's NOTHING I can do I heard ethernet modems are better. What do I need to get them to work? A hub? Or do they just plug into the ethernet socket and have independent power? Are they much more expensive? Help much appreciated.
October 6th, 2003, 04:14 PM #2
OK, I have an update to the story.
Today I got a cheap self-powered 4 port USB hub, plugged the modem in and... so far the G4's behaving itself and no longer crashing on shutdown. I think it must have been a power issue and not a driver problem.
I hope this tale helps someone else with a similar problem - although so far I haven't found anyone!
October 6th, 2003, 04:43 PM #3
I use the ethernet connection to my dsl modem and there is no problem (except the dsl side of loosing signal).
It's a direct hook up from modem to machine.
Glad you found a solution.
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