iPhone won't synch

kdawn · #1 October 21st, 2009, 10:40 AM

I have 1 macbook and my BF and I just bought 2 iPhones. I set up a seperate account for him with seperate iTunes. I synched my iPhone using my account, my iTunes and everything went well. When I tried to synch his iphone using his account and his iTunes...nothing happened. Any ideas what went wrong?

Satcomer · #2 October 21st, 2009, 10:56 AM

Quote:

Originally Posted by kdawn

I have 1 macbook and my BF and I just bought 2 iPhones. I set up a seperate account for him with seperate iTunes.

In a different account on the Mac?

Quote:

Originally Posted by kdawn

I synched my iPhone using my account, my iTunes and everything went well. When I tried to synch his iphone using his account and his iTunes...nothing happened. Any ideas what went wrong?

I am trying to get around the fact that you launched iTunes twice on the same account? Do I have that right?

kdawn · #3 October 21st, 2009, 02:02 PM

Yes, sorry. We each have our own iTunes accounts in our respective mac accounts.

kdawn · #4 October 21st, 2009, 02:04 PM

Yes. We each have our own accounts on my mac, and we each have our own, separate iTunes account.

ElDiabloConCaca · #5 October 21st, 2009, 02:16 PM

What do you mean by "nothing happened," specifically?

Does the iPhone show up in the left-hand sidebar of the iTunes window? Does it allow you to modify the phone's settings? Do you actually have anything set to "sync" with the phone (you have to manually check a few boxes in order to sync music, applications, contacts, mail accounts, etc.)?

kdawn · #6 October 21st, 2009, 02:58 PM

No, the iphone does not show up in the sidebar at all (like it did with mine when I plugged it into my account). Yes, his phone has applications, contacts, etc. Thanks.

ElDiabloConCaca · #7 October 21st, 2009, 03:19 PM

Was the iPhone ever synced to a different account, maybe yours, at one point?

If you open up "System Profiler," does the iPhone show up under the USB device section?s

kdawn · #8 October 21st, 2009, 03:33 PM

Thanks for the reply! A few days ago when we got our phones, I created the new mac account for him and plugged it in for the first time. Everything looked fine, it said syncing, we registered it. However, when we unplugged it, all of the apps on his phone were gone. I tried to plug the phone in again...and nothing. When I pull up his iTunes account history, all the apps are accounted for. I am very new (and clearly ignorant) to macs. Could I have messed up somewhere in the set up of a new account? I'm at work and don't have access to my mac right now, so I cannot check your second query about the system profiler. Thanks

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kdawn (October 21st, 2009)