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#1
December 21st, 2005, 05:31 PM
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 sad face on startup Hi, I'm new here. I really like this forum. I have a question about my ipod (U2 version)... When I start it, picture of an ipod comes on to the screen with a sad face. Underneath, it says "www.apple.com/support/ipod. Has anyone come across this before? thanks!  |
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#2
December 21st, 2005, 05:42 PM
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| Its file system seems broken. Can your Mac or PC see the iPod? If so, install the latest iPod updater from Apple's site, and run it on your iPod, select "restore to factory settings" - that will put the software to the form it was when it came as new, and delete all added files there. If that would not be successful, try it again after resetting (while plugged to mains or to computer, make sure hold is not on, and then press menu and the middle button for 6 seconds until you get the apple logo showing, then retry installing hte software). If that still fails, then .. more details. Mac or PC etc? There is also an option that it would need to be sent to service to repair it. But if we can install the software, that may fix it. Can the iPod be seen by computer, and by iTunes? Since when did you see the sad iPod icon, and what happened before?
__________________ MacBook Pro + Mac mini | Newton 2000 | @Work : Dell D620 & 2x20" + a lot of Macs | Workstation, VC & Fusion Twenty years from now you will be more disappointed by the things that you didn't do than by the ones you did do. ~ Samuel Clemens | Rants | Photos |
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#3
December 21st, 2005, 07:59 PM
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| What software? Exactly whick software should I download for my ipod. Which one is the latest? |
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#4
December 21st, 2005, 08:10 PM
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| Also, how do you reset? When I tried, something different happened, but it still has that icon of the sad face and website. |
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#5
December 22nd, 2005, 06:19 AM
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__________________ Training soon to be a medic in the British Army. |
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#6
December 26th, 2005, 02:46 AM
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| http://www.apple.com/ipod/download/ and restore and update it i have seen this several times im not patent waiting for it to eject it's boring Hey convert were are you from im from braintree essex
__________________ Jules: I want you to go in that bag, and find my wallet. Pumpkin: Which one is it? Jules: It's the one that says Bad Motherfucker From Pulp Fiction |
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#7
December 26th, 2005, 07:50 AM
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| While it's trying to update the iPod's software you rip it out, because it's _boring_?
__________________ MacBook Air 13" 1.6 GHz, 2 GB RAM, 80 GB HD. Mac OS X 10.5.5 MacBook 13" 1.83 GHz, 2 GB RAM, 160 GB HD. Mac OS X 10.5.5 Hackintosh Core2Duo 2.4 GHz, 2 GB RAM, 160 GB HD. Mac OS X 10.5.5 iPhone 3G 16 GB (v2.1), AppleTV 1G 40 GB (v2.1) Mac user since 1987, Apple Product Professional 2007, 2008. |
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