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  #9  
Old April 3rd, 2006, 10:44 PM
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Quote:
Originally Posted by eric2006
Also, if you engrave it, you can't return..
What do you mean by this? If you have Apple do the engraving, then the iPod carries the exact same warranty and is in no way different from an unengraved iPod -- you can most definitely return Apple-engraved iPods as you would any other iPod.
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Old April 3rd, 2006, 11:26 PM
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but i have never had any issues with my current G4 iPod, so i would assume I can only expect the same quality.

as for returning. I dont think she would need to return it. I think she will love it.
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  #11  
Old April 4th, 2006, 07:54 PM
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Quote:
Originally Posted by ElDiabloConCaca
What do you mean by this? If you have Apple do the engraving, then the iPod carries the exact same warranty and is in no way different from an unengraved iPod -- you can most definitely return Apple-engraved iPods as you would any other iPod.
In my experience, you can't. My mom tried to return her shuffle.. but they don't take back the engraved ones..

Apparently, the previously engraved ones don't sell as well..

(If there is a defect, they will repair/replace it, obviously)

Thats a shuffle though, no one would return a nano
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  #12  
Old April 4th, 2006, 09:10 PM
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Well, usually they won't let you return anything unless there's something wrong with it, in which case, engraved or not engraved won't make a difference.

If you're returning something simply because you don't like it or you feel you made a mistake in purchasing it, then that is up to the manager's discretion.

If your mom tried to return her shuffle because something was wrong with it and was turned away because it was engraved, that's just wrong!
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  #13  
Old April 4th, 2006, 10:39 PM
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You could engrave a shuffle?
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  #14  
Old April 5th, 2006, 05:55 AM
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Yeah, on the side of the shuffle.

Apple will take broken engraved iPods. However they cannot promise the consumer that they will received an engraved replacement. And the service usually takes longer than a non-engraved iPod.
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Old April 5th, 2006, 08:24 AM
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Quote:
Originally Posted by Convert
Apple will take broken engraved iPods. However they cannot promise the consumer that they will received an engraved replacement. And the service usually takes longer than a non-engraved iPod.
If you use Apple's online repair program, then the iPod you receive back will be engraved just as the one you sent in.

If you exchange the iPod in an Apple store and want a replacement right there on the spot, then no, it won't be engraved (obviously -- that would be spooky opening a new iPod to find it's engraved with your previous engraving!). If you want an engraded iPod back, though, they will be happy to send it off and have it re-engraved at no extra charge.
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