Help: My iPod Nano is Frozen

Mass. Wine Guy · #1 July 8th, 2009, 10:35 PM

I recently bought a refurbished by Apple 4th generation iPod Nano, 16 GB. All has been fine until tonight. I plugged it into my iMac to charge it, as the battery was very low. It turned on, did not start charging or show up in iTunes. The screen is frozen and nothing I do has any effect. I looked at the Apple troubleshooting page, but nothing there works.

What can I do?

Thanks.

Satcomer · #2 July 9th, 2009, 08:08 AM

Did you look at the Apple Page Restoring iPod to factory settings to see if that helps it?

ElDiabloConCaca · #3 July 9th, 2009, 09:00 AM

If you let the iPod drain down to very minimal battery level, then sometimes the iPod will be unresponsive until it has charged a significant amount -- this is to prevent the battery from going completely dead, which is a bad thing for the LiIon or LiPo batteries that the iPods use.

If you keep the iPod charging for an hour or more, does it then become responsive again?