Originally Posted by Trilithon
First, make sure the agent proccess is really running (use top)
Second, find out what port it's listening on and see if netstat -an reveals if it's open
Third, you can use LSOF to see if the process is holding an open socket (use the network option) or use can use my utility, Mac HelpMate.
Fourth, you can use TCPflow to monitor the conversation between the agent and the server if one is really taking place or similarly use TCPdump.
I'm going to be in SunnyVale CA presenting some training next week, but I'll have some free time if you want to drop me a line - just download Mac Helpmate and click on the picture and you'll easily be able to reach me - dean [at] macworkshops.com. If we can hook up, I can troubleshoot remotely using a special tool I developed.