Adobe Golive 6 Crashes all the time

[profx]

Adobe Golive Crashes all the time for me. This usually happens when my machine is loaded down with several apps open (photoshop and explorer), i know i running on the rails as i dont have enough ram to do this without a swap file or two.


There are a few ways to trigger a crash but it also happens randomly. If you preview a html file with frames and one frame is pointing to a directory not a file - instant crash.

Does anyone else experience this? This is the only program that crashes - ever so i dont think it is a bad ram chip

This is the crash reporter log file (well part of it - the rest is memory addresses for all the threads)

Date/Time: 2002-08-15 16:28:37 +1200
OS Version: 10.1.5 (Build 5S66)

Command: Adobe GoLive 6.0
PID: 1823

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000020

----------------------

Date/Time: 2002-08-15 16:21:13 +1200
OS Version: 10.1.5 (Build 5S66)

Command: Adobe GoLive 6.0
PID: 1809

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000020

This appears to be a bug (always the same error codes and addresses) but there is no word on adobe support website - no download to fix it.

Argh..

[profx]

Well well well, actually looking through the crash log folder all of the crashes that have happened - ever... i have never removed any of these files - they all have the same exception and codes lines.

Maybe this does mean i have a bad ram chip. Its just that golive crashes way more...

Can anyone help here?

by the way - this is a mixture of files from ~/Library/Logs/

**********

Date/Time: 2002-07-30 21:33:47 +1200
OS Version: 10.1.5 (Build 5S66)

Command: Adobe GoLive 6.0
PID: 265

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000000

**********

Date/Time: 2002-08-04 13:31:21 +1200
OS Version: 10.1.5 (Build 5S66)

Command: Internet Explorer
PID: 720

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000008

**********
Date/Time: 2002-08-13 17:49:56 +1200
OS Version: 10.1.5 (Build 5S66)

Command: top
PID: 994

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000012

**********
Date/Time: 2002-08-13 14:45:38 +1200
OS Version: 10.1.5 (Build 5S66)

Command: Project Builder
PID: 312

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000008



help please!!

[Sighter]

have you downloaded the "Patch 6.0 SP1" ?

Adobe says:
Adobe GoLive 6.0 Service Pack 1
This patch addresses two known issues in Adobe GoLive 6.0:
- ASP Data loss in ASP custom-coded pages may occur when opening in GoLive 6.0 and executing the Rewrite Source feature.
- When adding Macromedia Flash MX (SWF) files to a site created with Adobe GoLive, the GoLive 6.0 application will randomly crash.

This patch is only for Adobe GoLive 6.0 software. The installer includes a ReadMe file for GoLive product support.
---------

Get the file on www.versiontracker.com

This is a shot in the dark but who knows..


-Sighter

[profx]

yes i have done that, no improvement.

can anyone decrypt the error codes and memory addresses to give an answer on the RAM issue?

[JokerZ]

Hi profx,

I may be a little off the mark here. but the KERN_PROTECTION_FAILURE is usually a problem within the virtual memory system under bsd/darwin.

A memory intensive application may be causing some problems, I guess go live may fit this category. The pages in the vm handler might be getting scrambled. Something gets overwritten that shouldn't be and boom, application dies.

With the other crashes you had explorer and top.. Did they die when golive was running?

I don't think you have any faulty memory though.

JokerZ

[profx]

no all of those are seperate crashes, no chain crashes (OSX Still remains uncrashable by rogue apps)

[GadgetLover]

Same problem with me!

[jgcalifornia]

does anyone know if the patch that was referred to above works for GoLive version 8.0? The crashing is totally insane lately...