Itunes Music Store

[deetman1]

I have a G4 iBook running 10.3.9, and iTunes 6.0.1 .

I haven't made any software changes in the last week or so.

For some reason, beginning last night, when I try to log in to the ITMS, I get an error saying "iTunes could not Connect to the Music Store. The requested keychain was invalid. Open Keychain Access and run Keychain First Aid, then try again."

I did that. Several times. Nothing. Still the same error.

Some other info---in the login keychain, there is no entry for iTunes.

I can connect to the Music store (browse, play song samples etc.)

My internet connection seems to be working fine otherwise.

If I click the link to open a new ITMS account, I get the same error.

Please help! Thank you!

Scott

[bobw]

Go to User/Applications/Utilities and open Keychain access. Then go to Keychain access preferences an click on the restore Keychain button. It will create a new, empty login keychain. Your old one will be saved and you'll be able to copy your most needed items into your new one.

[deetman1]

Thanks for the reply, Bob.

Once I've done that, will it create a new entry for the ITMS? I'm at work now, can't check it til tonight. I'll try, and see how it goes.

Scott

[Bigwolf]

I tried this, and it doesn't work. I still get the message "iTunes could not connect to the Music Store. An unknown error occured (-1)."

I have upgraded to iTunes 6, QuickTime 6.5.3, running on OS X.2.8 on an iMac G4. The weird thing is, if I keep trying the Music Store 10 or more times iin a row, eventually I can log onto it.

Any suggestions?

[albloom]

Scott, try doing a "find" on any files (not apps) related to "keychain"
and trash them. The keychain data base and its brethren can become
corrupt.

[deetman1]

Thanks for the suggestion, Al. I suspect that was what the problem was, as Safari wouldn't connect to secure websites either....

I ended up doing an Archive and Install--went very smoothly, and I'm back in business now.

Appreciate the responses.

Scott

[gerryb]

Hi,

I have the same problem; what is an "Archive and Install" ?

Thanks,

Gerry