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  1. #1
    apcaruso is offline Registered User
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    Unhappy 10.4.4 update problem ; how to open CD ROM door

    Hi,

    I had bad luck with the update OS-X 10.4.4 on my G4 dual PowerMac. First time I've ever had a problem with an update, actually. In any case I get a core panic message and the computer never boots, and forces me to shut down by holding the power button. I've tried booting into Unix mode with the 'v' option at startup, and into safe mode with the shift key as well as the command+option+p+r reset. Nothing has worked.

    I'd like to go back and re-install Tiger from CD. The problem is that I cannot open the CD-ROM/DVD drive door, since I never get far enough into the login to do so. Are there any keystroke commands I can use at start-up to open the door?

    Thanks,
    Anthony

  2. #2
    Dale Weisshaar is offline Registered User
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    You can open the tray by holding down your mouse button while restarting. You need a wired mouse to do so. Are you backed up?
    I would try to repair your drive using Disk Utility when booted up on your install disk first before an install. Do you need help with that?
    DALE

  3. #3
    apcaruso is offline Registered User
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    Thanks, Dale, the mouse thing did the trick.

    I went ahead and tried a new install, putting me back to 10.4 . I then tried the update again to 10.4.4 and the same problem surfaced. I'll try the disk utility as you suggest and let you know if that works.

    Thanks again,
    Anthony

  4. #4
    jbarley's Avatar
    jbarley is online now One more, for the road!
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    You might have better luck with the full "Combo update",
    available here...
    http://www.apple.com/support/downloa...1044combo.html

    Since I started using combo updates, after reading about them on this forum,
    update problems for me, are a thing of the past...
    jb.
    "I would never want to be a member of a group who worship a man nailed to two pieces of wood"
    -Anonymous

  5. #5
    Dale Weisshaar is offline Registered User
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    I was going to suggest the same thing that jbarley helpfully suggested. You can install that Combo update right over what you have now. Make sure you unplug all USB, except keyboard and mouse, and FireWire, Repair Permissions, install Combo, Repair Permissions and try. Many in various forums feel that repairing Permissions is not needed but it only takes a few minutes and why take the chance?
    Post back if you need more help!
    Dale

 

 

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