Acrobat 7 Crashes in Tiger

[brandonlemley]

Hey everyone-

I recently did a clean install of tiger. Am now running OS 10.4.4. The issue I have is with Acrobat 7 Pro. I had been running suitcase on the machine for a while but it proved to be an absolute nightmare. I have since uninstalled suitcase cleaned out and condensed my font library and began using font book.

Whenever i try to launch Acrobat it suddenly closes and writes the following to the log (i have posted it below).

It might be worthwhile to note that Office 2004 has been telling me I have corrupt fonts but after running font finangler i beleive that issue is resolved.

I have also been having issues saving files in quark 6.5 It wont let me save the file unless I do a save as version 5. any ideas ?

Date/Time: 2006-02-09 09:14:19.618 -0600
OS Version: 10.4 (Build 8A428)
Report Version: 3

Command: Acrobat
Path: /Applications/Adobe Acrobat 7.0 Professional/Adobe Acrobat 7.0 Professional.app/Contents/MacOS/Acrobat
Parent: WindowServer [58]

Version: 7.0.0 (7.0.0)

PID: 307
Thread: 0

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_INVALID_ADDRESS (0x0001) at 0x5840cb84

Thread 0 Crashed:

Thread 1:
0 libSystem.B.dylib 0x90005bac syscall + 12
1 com.apple.OpenTransport 0x9ae6f5a0 BSD_waitevent + 44
2 com.apple.OpenTransport 0x9ae74360 CarbonSelectThreadFunc + 176
3 libSystem.B.dylib 0x9002c3b4 _pthread_body + 96

Thread 2:
0 libSystem.B.dylib 0x9002ca78 semaphore_wait_signal_trap + 8
1 libSystem.B.dylib 0x9003125c pthread_cond_wait + 508
2 com.apple.OpenTransport 0x9ae6fe94 CarbonOperationThreadFunc + 80
3 libSystem.B.dylib 0x9002c3b4 _pthread_body + 96

Thread 3:
0 libSystem.B.dylib 0x9000a758 mach_msg_trap + 8
1 libSystem.B.dylib 0x9000a69c mach_msg + 60
2 ...ple.CoreServices.CarbonCore 0x9040c318 SwitchContexts + 96
3 ...ple.CoreServices.CarbonCore 0x90401fc4 YieldToThread + 372
4 ...ple.CoreServices.CarbonCore 0x9040c260 SetThreadState + 192
5 ...ple.CoreServices.CarbonCore 0x9040c17c SetThreadStateEndCritical + 144
6 com.adobe.AcrobatPlugin.eBook 0x2bac4aac main + 5764
7 com.adobe.AcrobatPlugin.eBook 0x2bac49ec main + 5572
8 com.adobe.AcrobatPlugin.eBook 0x2bac4954 main + 5420
9 com.adobe.AcrobatPlugin.eBook 0x2bac48e8 main + 5312
10 com.adobe.AcrobatPlugin.eBook 0x2bac486c main + 5188
11 ...ple.CoreServices.CarbonCore 0x9040c3bc InvokeThreadEntryUPP + 24
12 ...ple.CoreServices.CarbonCore 0x9040bfdc CooperativeThread + 220
13 libSystem.B.dylib 0x9002c3b4 _pthread_body + 96

Thread 4:
0 libSystem.B.dylib 0x9000a758 mach_msg_trap + 8
1 libSystem.B.dylib 0x9000a69c mach_msg + 60
2 com.apple.CoreFoundation 0x902a35b8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x902a2ebc CFRunLoopRunSpecific + 268
4 com.apple.CoreFoundation 0x902b231c CFRunLoopRun + 52
5 ...dobe.AcrobatPlugin.Comments 0x2b52617c main + 1393624
6 ...dobe.AcrobatPlugin.Comments 0x2b526aa0 main + 1395964
7 ...ple.CoreServices.CarbonCore 0x903df7c8 PrivateMPEntryPoint + 76
8 libSystem.B.dylib 0x9002c3b4 _pthread_body + 96

Thread 5:
0 libSystem.B.dylib 0x9000a758 mach_msg_trap + 8
1 libSystem.B.dylib 0x9000a69c mach_msg + 60
2 com.apple.CoreFoundation 0x902a35b8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x902a2ebc CFRunLoopRunSpecific + 268
4 com.apple.CoreFoundation 0x902b231c CFRunLoopRun + 52
5 com.adobe.AcrobatPlugin.SOAP 0x2ebd07cc main + 520964
6 com.adobe.AcrobatPlugin.SOAP 0x2ebd0f08 main + 522816
7 ...ple.CoreServices.CarbonCore 0x903df7c8 PrivateMPEntryPoint + 76
8 libSystem.B.dylib 0x9002c3b4 _pthread_body + 96

Thread 0 crashed with PPC Thread State:
srr0: 0x5840cb84 srr1: 0x4200f030 vrsave: 0x00000000
cr: 0x48028222 xer: 0x20000004 lr: 0x5840cb87 ctr: 0x188fe860
r0: 0x5840cb87 r1: 0xbfffe500 r2: 0x00051a11 r3: 0x00000001
r4: 0x00000000 r5: 0x00000001 r6: 0x00000001 r7: 0x00000030
r8: 0x00000001 r9: 0x00000001 r10: 0xbfffe176 r11: 0x27f07274
r12: 0x188fe860 r13: 0x00000000 r14: 0x00000001 r15: 0x00000000
r16: 0xbfffeab8 r17: 0x00000000 r18: 0x00000000 r19: 0x27eebf7c
r20: 0x00000000 r21: 0x00000000 r22: 0xbfffe7e8 r23: 0xe280a658
r24: 0x31cb9d23 r25: 0x5833cb9b r26: 0xc3885835 r27: 0xcb9bcb86
r28: 0x5836cb9b r29: 0xc5b85837 r30: 0xcb873758 r31: 0x38cb9be2

Binary Images Description:
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0x924b5000 - 0x92ae6fff com.apple.AppKit 6.4 (824) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x92e73000 - 0x931abfff com.apple.CoreGraphics 1.256.0 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x932b3000 - 0x932c8fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x932d0000 - 0x933fdfff com.apple.AddressBook.framework 4.0 (461) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x9368e000 - 0x936b5fff com.apple.LDAPFramework 1.4 (68) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x936bc000 - 0x936d4fff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServicesCore.framework/Versions/A/WebServicesCore
0x9390a000 - 0x93927fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x93930000 - 0x939aefff com.apple.SearchKit 1.0.3 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
0x93a47000 - 0x93b25fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x93b46000 - 0x93bcdfff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
0x9406e000 - 0x940f7fff com.apple.WebKit 412 /System/Library/Frameworks/WebKit.framework/WebKit
0x94269000 - 0x947f9fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
0x94872000 - 0x94b82fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
0x94c83000 - 0x94d15fff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
0x94d3b000 - 0x94da0fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
0x94dab000 - 0x94e8dfff com.apple.JavaScriptCore 412 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x94eea000 - 0x951d6fff com.apple.WebCore 413 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/WebCore
0x9540a000 - 0x9550cfff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x95567000 - 0x95629fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x95676000 - 0x956a4fff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x956b5000 - 0x957a3fff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x957a7000 - 0x957b7fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x957fb000 - 0x95804fff com.apple.DiskArbitration 2.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x9580c000 - 0x9581efff libauto.dylib /usr/lib/libauto.dylib
0x959f6000 - 0x95a60fff com.apple.CoreData 1.0 (46) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x95b5f000 - 0x95b86fff com.apple.Metadata 0.1 (121) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
0x95efd000 - 0x95f26fff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x95f2f000 - 0x95f6cfff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x96002000 - 0x96006fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x96009000 - 0x960d4fff com.apple.ColorSync 4.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
0x9614d000 - 0x9615cfff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWrappers
0x96165000 - 0x96182fff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
0x961ad000 - 0x961e5fff com.apple.AE 1.5 (297) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
0x96201000 - 0x96241fff com.apple.CFNetwork 4.0 (80) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x96257000 - 0x96257fff com.apple.Accelerate 1.1 (Accelerate 1.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x96335000 - 0x9641ffff com.apple.vImage 2.0 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
0x96438000 - 0x964e9fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
0x9654b000 - 0x96553fff libbsm.dylib /usr/lib/libbsm.dylib
0x9662e000 - 0x9662ffff libCyrillicConverter.dylib /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
0x96632000 - 0x96633fff libGreekConverter.dylib /System/Library/CoreServices/Encodings/libGreekConverter.dylib
0x9663a000 - 0x96650fff libJapaneseConverter.dylib /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0x96653000 - 0x96673fff libKoreanConverter.dylib /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0x96685000 - 0x96693fff libSimplifiedChineseConverter.dylib /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x9669a000 - 0x9669bfff libThaiConverter.dylib /System/Library/CoreServices/Encodings/libThaiConverter.dylib
0x9669e000 - 0x966b1fff libTraditionalChineseConverter.dylib /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x97204000 - 0x97223fff com.apple.Accelerate.vecLib 3.1 (vecLib 3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
0x97290000 - 0x972affff com.apple.vecLib 3.1 (vecLib 3.1) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x9731c000 - 0x97352fff com.apple.ImageIO.framework 1.0 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x97367000 - 0x9736bfff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x9736e000 - 0x973ddfff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x973f5000 - 0x97411fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x975a3000 - 0x975bcfff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x975c2000 - 0x975c5fff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x975c8000 - 0x975e0fff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x975eb000 - 0x9762efff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x9770c000 - 0x97757fff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x97842000 - 0x9790cfff com.apple.audio.toolbox.AudioToolbox 1.4 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9798b000 - 0x9798bfff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9798e000 - 0x97aedfff com.apple.QuartzCore 1.4 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x9ae6d000 - 0x9ae8bfff com.apple.OpenTransport 2.0 /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
0x9cb5f000 - 0x9cb6cfff libz.1.dylib /usr/lib/libz.1.dylib
0x9e33b000 - 0x9e35bfff libmx.A.dylib /usr/lib/libmx.A.dylib

Model: PowerMac10,1, BootROM 4.8.9f1, 1 processors, PowerPC G4 (1.2), 1.25 GHz, 1 GB
Graphics: ATI Radeon 9200, ATY,RV280, AGP, 32 MB
Memory Module: DIMM0/J11, 1 GB, DDR SDRAM, PC3200U-30330
Modem: Jump, , V.92, Version 1.0,
Network Service: Built-in Ethernet, Ethernet, en0
Parallel ATA Device: ST940110A, 37.26 GB
Parallel ATA Device: MATSHITACD-RW CW-8124,
USB Device: Hub in Apple USB Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: USB/PS2 Wheel Mouse, Kensington, Up to 1.5 Mb/sec, 100 mA
USB Device: Apple USB Keyboard, Mitsumi Electric, Up to 1.5 Mb/sec, 220 mA
USB Device: USB2.0 Hub, , Up to 480 Mb/sec, 500 mA
USB Device: ST94811U2-RK, Seagate, Up to 480 Mb/sec, 500 mA
USB Device: officejet 5500 series, hp, Up to 12 Mb/sec, 500 mA
USB Device: ImageMate 12 in 1 Reader/Writer, SanDisk, Up to 480 Mb/sec, 500 mA