Did they say if it would meet your systems set up, ie MacOSX, so many MB of ram, G3, G4 etc?
What is your system, OSX? OS9 Classic or lower?
What is your computer?
Oh ok, edit here, you are in the intel Mac section, so guessing you have a inTel Mac then
The Manufacturer needs to make the drivers to work on the inTel Macs, called Univeral, they can get that information off the apple web site, unless someone knows the direct link or can pass information for what they need to do
PowerPC5200 48mb 80mhz OS8.6
PowerPC7500 192mb 180mhz OS9.2.2
eMac 1.42ghz (now) 1GIG Ram (just added extra 512mb 30/8/07) OSX10.4.10
It Keeps Getting Better!!!