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  1. #1
    jprupas is offline Registered User
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    Mail.app unexpectedly quits.

    My Apple "MAIL" app. unexpectedly quits each time I open it.

    It will begin to load my mail, show the mailboxes and new e-mails and then all of a sudden quit.

    I searched some of the Apple support and forums and have tried these things:

    1. I trashed the "com.apple.mail.plist" preference file in the pref. folder.

    2. I did an archieve install with Tiger OSX on my entire System Folder.

    3. I erased my user>library>"mail folder"

    4. I tried holding the shift key upon opening the program as suggested here but to no avail: http://discussions.apple.com/thread....79497&tstart=0

    This has not resolved the problem. The program still quits every time I open it.


    Pleeeeease help!!!!!!!!!

    -------

    Here is my crash data:



    Date/Time: 2006-06-06 15:15:59.264 -0700
    OS Version: 10.4 (Build 8A428)
    Report Version: 3

    Command: Mail
    Path: /Users/netgear/Desktop/Mail.app/Contents/MacOS/Mail
    Parent: WindowServer [86]

    Version: 2.0 (727)
    Build Version: 1
    Project Name: MailViewer
    Source Version: 7270000

    PID: 386
    Thread: 0

    Exception: EXC_BAD_ACCESS (0x0001)
    Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000006

    Thread 0 Crashed:
    0 ...apple.AddressBook.framework 0x932d598c c4_HandlerSeq::ColumnType(int) const + 32
    1 ...apple.AddressBook.framework 0x932d5950 c4_HandlerSeq::IsNested(int) const + 16
    2 ...apple.AddressBook.framework 0x932d4fe8 c4_HandlerSeq::Restructure(c4_Field&, bool) + 56
    3 ...apple.AddressBook.framework 0x932d52a8 c4_HandlerSeq::Restructure(c4_Field&, bool) + 760
    4 ...apple.AddressBook.framework 0x933bb6e8 c4_Storage::SetStructure(char const*) + 244
    5 ...apple.AddressBook.framework 0x932d7eec c4_Storage::GetAs(char const*) + 932
    6 ...apple.AddressBook.framework 0x932d8e14 cacheViews + 240
    7 ...apple.AddressBook.framework 0x932d319c -[ABAddressBook nts_OpenContactManagerWithMode:cacheSchema:] + 452
    8 ...apple.AddressBook.framework 0x932d1cf8 -[ABAddressBook nts_InitDefaultContactManager] + 1052
    9 ...apple.AddressBook.framework 0x932d1834 +[ABAddressBook nts_SharedAddressBook] + 76
    10 ...apple.AddressBook.framework 0x932d1768 +[ABAddressBook nts_CreateSharedAddressBook] + 76
    11 ...apple.AddressBook.framework 0x932d168c +[ABAddressBook sharedAddressBook] + 80
    12 com.apple.MessageFramework 0x9aa26a60 +[Account myFullName] + 52
    13 com.apple.mail 0x0012172c 0x1000 + 1181484
    14 com.apple.mail 0x000e6768 0x1000 + 939880
    15 com.apple.Foundation 0x90b05d18 __NSFireDelayedPerform + 304
    16 com.apple.CoreFoundation 0x902b6f90 __CFRunLoopDoTimer + 184
    17 com.apple.CoreFoundation 0x902a3908 __CFRunLoopRun + 1680
    18 com.apple.CoreFoundation 0x902a2ebc CFRunLoopRunSpecific + 268
    19 com.apple.HIToolbox 0x91fd4fc0 RunCurrentEventLoopInMode + 264
    20 com.apple.HIToolbox 0x91fd45cc ReceiveNextEventCommon + 244
    21 com.apple.HIToolbox 0x91fd44c0 BlockUntilNextEventMatchingListInMode + 96
    22 com.apple.AppKit 0x924bd384 _DPSNextEvent + 384
    23 com.apple.AppKit 0x924bd048 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
    24 com.apple.AppKit 0x924b95ac -[NSApplication run] + 472
    25 com.apple.AppKit 0x925a9e04 NSApplicationMain + 452
    26 com.apple.mail 0x0000328c 0x1000 + 8844
    27 com.apple.mail 0x000a5bac 0x1000 + 674732
    Last edited by jprupas; June 6th, 2006 at 07:02 PM.

  2. #2
    jprupas is offline Registered User
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    Problem solved on another forum. erasing the address book preference file fixes this issue.

  3. #3
    fryke's Avatar
    fryke is offline Super Moderator
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    I've edited your thread title to a more moderate one. Yours, before, was -- "MAIL" application unexpectedly QUITS ??????? -- and it kinda hurt my eyes.
    Mac user since 1987. Running Mac OS X 10.9 "Mavericks" on a MacBook Pro Retina 13" & an iMac 27" and whatever's newest for my iPhone 5s, iPad Air and AppleTV 3.

  4. #4
    jprupas is offline Registered User
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    Ok. Sorry about that.

  5. #5
    Satcomer's Avatar
    Satcomer is offline In Geostationary Orbit
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    Quote Originally Posted by jprupas
    Problem solved on another forum. erasing the address book preference file fixes this issue.
    The Console log should gave given you the source of the problem.
    Mac Pro Dual 2.8 Quad (2nd gen), 14G Ram, Two DVD-RW Drives, OS X 10.9.1
    2006 Mac Book Pro 2.16 (first Gen) OS X 10.7.5
    2TB Time Capsule, 2 TB
    Black, iPad (3rd Gen) 32G Black

 

 

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