Apps quitting due to HD or RAM ?

**latentbinary** · December 20th, 2006, 10:50 PM

Non OSX native applications such as Adobe Creative Suite, MS Office, Dreamweaver, Aperture etc, have started crashing abruptly some 6 months after having purchased my powerbook.

The irritating thing is, that they crash ONLY during Save As or Open.

In other words, they start-up just fine, and can be used to execute all functions in order to generate or alter data, but when it comes to clicking Save from the File menu, or using respective keyboard shortcuts,all of them crash. Same happens when trying to dp File -> Open from within the app., whereas files can be opened and read with no problem if double-clicked from the Finder, but not if called up from the respective app.

Before you dissmiss the rest of the description, YES I HAVE TRIED RE INSTALLING the software and ran many diagnostics to no avail, repaired permissions, re-set pram, deleted plists, ran applecare tech utility, tested ram..etc etc

Furthermore, most of the OSX default apps such as Safari or Text Edit will perform Save As and Open WITHOUT ANY glitches. However, iTunes also quits abruptly if I try to Add to Library from the File Menu, and I will use the iTunes crash report as sample (being as it is OSX native software).

Also, before I copy&paste the crash report, I will add:

Shortly after purchasing this refurbished powerbook G4 with only 512mb built-in, I installed an additional 1GB OCZ ram stick. Later I have been told that eventhough this is reliable ram for PCs it seems that powerbooks have a bad reputation for not accepting any other memory other than the same exact kind distributed by apple for an obscene price. I will say that I was pleased with the performance and the speed of the computer, but also admit that when I decided to replace the 512mb stick with an additional 1GB of same OCZ ram for a total of 2GB (all the specs were matching) the laptop would begin to freeze like clockwork 20minutes into start-up.

I realised I had to take the 2nd stick out and reverted back to the 1.5Gb mixed ram configuration which continued to work well for another 3 months which brings me to date. As soon as these peculiar software crashes started happening, I took the 1Gb OCZ stick out, and have been running on the original 512mb for the past 4 weeks that I spent desperately trying to diagnose this problem.

All of the RAM tests came out with flying colors, but there was one disk utility test performed in safemode which stated:

Verifying volume “e”
Checking HFS Plus volume.
Checking Extents Overflow file.
Checking Catalog file.
Checking multi-linked files.
Checking Catalog hierarchy.
%)
Invalid directory item count
(It should be 33 instead of 32)
Checking Extended Attributes file.
Checking volume bitmap.
Checking volume information.
,"The volume %@ needs to be repaired.",1)

e
Error: The underlying task reported failure on exit

1 HFS volume checked
Volume needs repair

This prompted to me hook-up my powerbook to my trusty old imac (1996 blue)through a firewire and do a disk target mode attempt of running Disk Warrior restoration. It would generate a repaired volume mounted on my imac, which I could then inspect successfully. The applications would run and behave properly, opening files with no problem. Just when I would think that I fixed the problem and initiated the volume re-placement process, it would start going through the motions only to fail at the very last stage when diskwarrior would quit un-expectedly with an error report I have screen captured and have saved in case you may find it of interest.
I attempted to re-build and replace my laptop volume "e" 3 times and then gave-up on trying to re-build the HD with Diskwarrior.

It may be relevant to note that when I was inspecting the re-constructed volume of my pwb HD mounted on the imac, I went into the apps folder and tried starting some of the problematic apps, such was photoshop, and it was very bizzare that during the start-up , the application had a never before seen hacker-stamp to it, with a space monkey graphic plastered on top of the intro-credits. I have never seen this before when running CS2 on my powerbook, nor did I see it ever again after having given up on the target disk mode manouver, and running CS2 from the laptop again, the bizzare space monkey went away never to be seen again.

In any case, I dissmiss the likelihood of a corrupt CS2 version since all of the other apps came from different CDs and sources, and yet are exhibiting same symptoms, not to mention the iTunes quitting during "import library". Also, all of this seems to co-incide with the itunes upgrade from 6 to 7.

So here is the iTunes crash log:

PID: 221
Thread: 0

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000034

Thread 0 Crashed:
0 com.apple.CoreFoundation 0x9080b8c8 CFBundleCopyLocalizedString + 124
1 com.apple.NavigationServices 0x931412c0 TNavPrefs::GetInvisiblePrefs() + 52
2 com.apple.NavigationServices 0x93141024 TNodeFilter::TNodeFilter[unified](TNavClient const&, unsigned long, NodeFilterMaskSet const&, NavTypeList**, unsigned long) + 204
3 com.apple.NavigationServices 0x93140784 TBrowseDialog::TBrowseDialog[unified](__CFString const*, unsigned long, TStringRef const&, TDialogConfiguration const&, AEDesc const*, __CFString const*) + 184
4 com.apple.NavigationServices 0x931609c4 NavGetFileDialog::NavGetFileDialog[unified](__CFString const*, unsigned long, TStringRef const&, TDialogConfiguration const&, AEDesc const*, bool) + 52
5 com.apple.NavigationServices 0x93160948 NavChooseObjectDialog::NavChooseObjectDialog[unified](AEDesc const*, TDialogConfiguration const&) + 88
6 com.apple.NavigationServices 0x931608a0 NavChooseObject + 256
7 com.apple.iTunes 0x00243e50 0x1000 + 2371152
8 com.apple.iTunes 0x0024fbcc 0x1000 + 2419660
9 com.apple.iTunes 0x0003b46c 0x1000 + 238700
10 com.apple.iTunes 0x0023bbc8 0x1000 + 2337736
11 com.apple.iTunes 0x0023c2c0 0x1000 + 2339520
12 com.apple.iTunes 0x00039d58 0x1000 + 232792
13 com.apple.iTunes 0x0023c984 0x1000 + 2341252
14 com.apple.iTunes 0x00009ca4 0x1000 + 36004
15 com.apple.iTunes 0x00009b4c 0x1000 + 35660

Thread 1:
0 libSystem.B.dylib 0x9000ab48 mach_msg_trap + 8
1 libSystem.B.dylib 0x9000aa9c mach_msg + 60
2 com.apple.CoreFoundation 0x907dcb78 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907dc47c CFRunLoopRunSpecific + 268
4 com.apple.audio.CoreAudio 0x9145463c HALRunLoop::OwnThread(void*) + 264
5 com.apple.audio.CoreAudio 0x914543dc CAPThread::Entry(CAPThread*) + 96
6 libSystem.B.dylib 0x9002b508 _pthread_body + 96

Thread 2:
0 libSystem.B.dylib 0x9002bbc8 semaphore_wait_signal_trap + 8
1 libSystem.B.dylib 0x900306ac pthread_cond_wait + 480
2 com.apple.iTunes 0x00224940 0x1000 + 2242880
3 com.apple.iTunes 0x00310234 0x1000 + 3207732
4 libSystem.B.dylib 0x9002b508 _pthread_body + 96

Thread 3:
0 libSystem.B.dylib 0x9005b660 accept + 12
1 com.apple.iTunes 0x0025f0cc 0x1000 + 2482380
2 com.apple.iTunes 0x002b7d90 0x1000 + 2846096
3 com.apple.iTunes 0x002b7e2c 0x1000 + 2846252
4 libSystem.B.dylib 0x9002b508 _pthread_body + 96

Thread 4:
0 libSystem.B.dylib 0x9000ab48 mach_msg_trap + 8
1 libSystem.B.dylib 0x9000aa9c mach_msg + 60
2 com.apple.CoreFoundation 0x907dcb78 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907dc47c CFRunLoopRunSpecific + 268
4 com.apple.CoreFoundation 0x907eb8dc CFRunLoopRun + 52
5 com.apple.iTunes 0x00208cec 0x1000 + 2129132
6 libSystem.B.dylib 0x9002b508 _pthread_body + 96

Thread 5:
0 libSystem.B.dylib 0x9001f08c select + 12
1 com.apple.CoreFoundation 0x907ef40c __CFSocketManager + 472
2 libSystem.B.dylib 0x9002b508 _pthread_body + 96

Thread 6:
0 libSystem.B.dylib 0x9002e88c kevent + 12
1 com.apple.DesktopServices 0x92875250 TFSNotificationTask::FSNotificationTaskProc(void*) + 56
2 ...ple.CoreServices.CarbonCore 0x90bc28b0 PrivateMPEntryPoint + 76
3 libSystem.B.dylib 0x9002b508 _pthread_body + 96

Thread 7:
0 libSystem.B.dylib 0x9002bbc8 semaphore_wait_signal_trap + 8
1 libSystem.B.dylib 0x900306ac pthread_cond_wait + 480
2 ...ple.CoreServices.CarbonCore 0x90bc2aa0 MPWaitOnQueue + 224
3 com.apple.DesktopServices 0x928758cc TNodeSyncTask::SyncTaskProc(void*) + 116
4 ...ple.CoreServices.CarbonCore 0x90bc28b0 PrivateMPEntryPoint + 76
5 libSystem.B.dylib 0x9002b508 _pthread_body + 96

Thread 0 crashed with PPC Thread State 64:
srr0: 0x000000009080b8c8 srr1: 0x000000000200f030 vrsave: 0x0000000000000000
cr: 0x44004442 xer: 0x0000000000000007 lr: 0x000000009080b8c8 ctr: 0x00000000907c4ee8
r0: 0x000000009080b8b0 r1: 0x00000000bfffbb10 r2: 0x0000000000000040 r3: 0x0000000000000034
r4: 0x000000009086cdcc r5: 0x00000000a3140e20 r6: 0x0000000093186f28 r7: 0x00000000a07bfe44
r8: 0x00000000000007c8 r9: 0x0000000000000007 r10: 0x00000000a3140e30 r11: 0x00000000000007c8
r12: 0x00000000907c4ee8 r13: 0x00000000bfffda68 r14: 0x00000000bfffda64 r15: 0x0000000000000000
r16: 0x0000000000aa0000 r17: 0x0000000000000000 r18: 0x0000000000000000 r19: 0x0000000000000000
r20: 0x0000000000000000 r21: 0x00000000bfffc208 r22: 0x00000000bfffc210 r23: 0x00000000a3140e20
r24: 0x00000000a3140e20 r25: 0x00000000bfffc0c0 r26: 0x00000000a3140e30 r27: 0x0000000000000000
r28: 0x0000000000000000 r29: 0x00000000bfffc0fc r30: 0x0000000000000000 r31: 0x000000009080b85c

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0x94ade000 - 0x94b4ffff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x94bc2000 - 0x94be3fff libmx.A.dylib /usr/lib/libmx.A.dylib
0x94ceb000 - 0x94e1bfff com.apple.AddressBook.framework 4.0.4 (485.1) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94ead000 - 0x94ebcfff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWrappers
0x94ec4000 - 0x94ef1fff com.apple.LDAPFramework 1.4.1 (69.0.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x94ef8000 - 0x94f08fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x94f0c000 - 0x94f3bfff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x94f4b000 - 0x94f68fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x95688000 - 0x95716fff com.apple.WebKit 418.9 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x95772000 - 0x95808fff com.apple.JavaScriptCore 418.3 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x95845000 - 0x95b51fff com.apple.WebCore 418.21 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/WebCore
0x95cda000 - 0x95d03fff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x95d0b000 - 0x95d85fff com.apple.syncservices 2.4 (189.2) /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x96ab0000 - 0x96ab5fff com.apple.iPod 1.3 (13) /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x96f20000 - 0x96f3ffff com.apple.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x97745000 - 0x97752fff com.apple.agl 2.5.6 (AGL-2.5.6) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x98be8000 - 0x9959ffff com.apple.QuickTimeComponents.component 7.1.3 /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTimeComponents
0x997c6000 - 0x997cafff com.apple.QuickTimeH264.component 7.1.3 /System/Library/QuickTime/QuickTimeH264.component/Contents/MacOS/QuickTimeH264
0x997cc000 - 0x998b0fff QuickTimeH264.altivec /System/Library/QuickTime/QuickTimeH264.component/Contents/Resources/QuickTimeH264.altivec
0x999fc000 - 0x99ac3fff com.apple.QuickTimeMPEG4.component 7.1.3 /System/Library/QuickTime/QuickTimeMPEG4.component/Contents/MacOS/QuickTimeMPEG4
0x9a568000 - 0x9a56efff com.apple.ipodsynchronization 2.2 (36.0) /System/Library/PrivateFrameworks/iPodSync.framework/Versions/A/iPodSync

Model: PowerBook5,9, BootROM 4.9.6f0, 1 processors, PowerPC G4 (1.5), 1.67 GHz, 512 MB
Graphics: ATI Mobility Radeon 9700, ATY,RV360M11, AGP, 128 MB
Memory Module: SODIMM0/J20STANDARD, 512 MB, DDR2 SDRAM, PC2-4200S-444
AirPort: AirPort Extreme, 405.1 (3.90.34.0.p18)
Modem: Jump, , V.92, Version 1.0,
Bluetooth: Version 1.7.8f2, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
PCI Card: pci106b,4318, sppci_othernetwork, SLOT-A
PCI Card: TXN,PCIXXXX-00, cardbus, PC Card
PCI Card: usb, usb, USB20
PCI Card: usb, usb, USB20
PCI Card: usb, ehci, USB20
Parallel ATA Device: ST9120821A, 111.79 GB
Parallel ATA Device: MATSHITADVD-R UJ-846,
USB Device: Bluetooth HCI, , Up to 12 Mb/sec, 500 mA
USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA

Finally, I would trully appreciate all and any kind of expert opinions on this matter, I am a very modest college student and can not afford to bring the machine in for repair, hence having to try and resolve it myself.

So please tell me:

1. DOES THIS SEEM LIKE AN HD PROBLEM? if so can it be salvaged?

2. Could it have been caused by the 5 or so months of running the 1GB upgrade of OCZ ram alongside the original 512MB provided by apple? (both sticks pass on ram tests)

3. Is a recent OS upgrade to blame? the problem does seem to co-incide with one of the latest upgrades I have accepted to d/l.

What are my options?

What other tests should I run to better diagnose the cause of the problem?

ps. the laptop is otherwise running fine.. if running fine constitutes ability to browse the internet and not much else... I am more than handicapped since none of my core apps have been functional for over a month now.

Thank you kindly in advance!

**Satcomer** · December 21st, 2006, 03:40 AM