Apple Remote Desktop 3 Questions

zynizen · #1 January 14th, 2007, 12:48 PM

hi, just got a few questions about apple remote desktop 3..

I have osx 10.4.7 installed on my desktop at home, with my firewall forwarding the ports for ARD to my desktop. When I am on my new macbook pro, running osx 10.4.8 (not sure if the versions matter) at a different location, whether it be at work, etc.. outside of my house, I can connect using ARD from my laptop to my desktop, view / control, etc..

BUT, when I want to copy from desktop at home, to my laptop to grab a file, it says "Copy to all Failed". its the administrator account on desktop, admin account on laptop, cannot copy between.

I think it has something to do with the task server, but not sure..

can anyone help me figure this problem out? I was new to the installation of remote desktop, so I wasn't even sure what a task server was, until now. And i cant find anywhere for the settings to change it if i have to.

thanks for your help

zynizen · #2 January 14th, 2007, 06:47 PM

anyone?

Tommo · #3 January 15th, 2007, 04:12 AM

It sounds like you are not using an administrator account to run ARD. If you go to Apple Remote Desktop > Preferences and click on the security tab it will show you what you can do as a non admin user and can be changed by an admin from there.

zynizen · #4 January 15th, 2007, 03:57 PM

I only have 2 accounts on both laptop and desktop. I would assume both are admin accounts, and yes, I double checked those options in preferences and still does not work.

Tommo · #5 January 16th, 2007, 06:00 AM

Double check that at least one of the accounts is admin on both machines and use this one. Under System Preferences > Sharing > Apple Remote Desktop make sure that account is selected from the list and all options are checked.

zynizen · #6 January 17th, 2007, 03:29 PM

ok the accounts are both admin, i think it was an issue with all options being checked or something. It's fixed now.

Thanks.