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#1
August 18th, 2007, 01:03 PM
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| Mail2.1 apparently corrupted. Now what? Hi. For some reason, when I booted up this morning I got the message "you're opening up MAIL for the first time." (The computer no longer goes to sleep correctly, and hangs if my external drive is on, and I had to do a hard shutdown...maybe this caused the problem, but I digress). In any event, the program opens on the laptop...and even opens in for the other LOG IN on the same computer. But now, when I try and open Mail 2.1 when logged in, it starts to launch and "unexpectedly quits." Without losing all my current information, correspondence, etc. (and all my settings, address book and emails) how to I FIX this problem? Can I simply insert the TIGER OS 10.4 (I'm at 10.4.10 at the moment) disk, click on custom install and click on Mail and ask it to reinstall just the mail program? Or am I going to have to do some squirrelly archive, etc. and probably lose my settings. Or worse, click the wrong thing and wipe out my hard drive? Thanks.  |
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#2
August 18th, 2007, 03:30 PM
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| Launch Disk Utility and repair permissions. If this does not work, then restart your computer and press the [S]-key while it reboots. This places you in single-user mode. At the command prompt type fsck -fy This runs File System Check. When you get back the command prompt, read the information that fsck gave you. If everything is OK, then type exit If fsck indicates a problem which it can't fix, then take your computer to a qualified repair shop. |
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#3
August 18th, 2007, 08:05 PM
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| How can you be serious? You're seriously telling me that as I write you this from my mail program logged on as a different user on the same computer...and it works fine...and Mail doesn't stop working...that I am to run diskrepair while logged on as the other user (where the app doesn't work...on the same computer)...and if that doesn't fix it to take the computer to a repair shop? Why does the app work on the same computer logged on as a different user? Enlighten me as to what you think is going on. |
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#4
August 18th, 2007, 08:19 PM
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| Well maybe if you remember your ISP email setup, deleting Mail's preferences may help. Just make sure you have what the email settings you have (you will not loose saved emails) to get your email. To delete Mail's preferences (after you write down your email ISP settings) mosey to the folder /YourHardDrive/Users/YourUserName/Library/Preferences/ and then delete the file: com.apple.mail.plist . Then re-launch Mail, put you email settings back in and see if that helps. One thing bothers me about your problem. If you find other programs starting acting strange like this seriously consider getting a new hard drive. When any operating system starts forgetting it's own settings (over multiple programs) then it is an early sign of "bad sectors" on the hard disk.
__________________ PowerMac G5 Dual 1.8(Rev A.), , 7 Gig RAM, Pioneer DVR-110, ATI X800XT, OS X 10.4.11 & 10.5.4, 23'' HD LCD Mac Book Pro Core 2 Duo 2.16Mhz, SuperDrive, ATI X1600, 2GB RAM, OS X 10.5.4 Tibook 400Mhz, DVD drive, 1024 RAM, ATI Rage, OS X 10.4.7 1TB Time Capsule 5g iPod 30Gig White |
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#5
August 18th, 2007, 08:53 PM
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| Sigh. Just another Saturday night wasted. I could try deleting the com plist. I was noticing that when I log in as user #2 (where the program works) the user/username/library/mail/messagerules.plist has a different timestamp than when I log in as user #1. Think there may be any correlation? I was going to copy that over first, just to see. Remember, I can access the email from the same computer (which is sharing the MAIL application!) but if I try to access as USER #1, I get the KERNEL BAD message. (I have the settings memorized by now as I've done this already about ten times so I won't lose those...unless, of course, something comes loose). I'll try this first, then I'll try copying the com.mail.plist from the USER #2 that works on this computer and move it to the comlist to USER #1 on this computer that doesn't work. I'll move by copying to an external hard drive. |
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#6
August 18th, 2007, 09:15 PM
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| COM.apple.mail blah Well, when I did this, naturally, the welcome to the new email came up so I put the settings in for the 12th time. I can get to the email in USER #2, sharing the app (logged on as a different user on the same computer) but it crashes when logged on as USER #1. So, back to the original question. Is there a way to reload just the MAIL program from the Tiger DVD without getting into trouble with other parts of Tiger? |
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#7
August 18th, 2007, 09:27 PM
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| Quote:
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#8
August 19th, 2007, 06:46 AM
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| The User #1 has a corrupt file that is causing this. If you were logged into User 1 when you pulled the plug, that might have caused it. It sounds like you may have an underlying problem since sleep does not work. Can you open Disk Utility in User 1 and repair permissions? Log into User 1 and go to Home>Library>Preferences Trash the following files: com.apple.BezelServices.plist com.apple.DirectoryService.Config.plist com.apple.finder.plist com.apple.LaunchServices.plist com.apple.recentitems.plist com.apple.scheduler.plist com.apple.systempreferences.plist com.apple.systemuiserver.plist Log out, then log in and empty the trash. Give User 1 a test run and let us know what happens.
__________________ Cheryl iMac 17" 800 MHz PowerPC G4 80 GB Ultra ATA WD Firewire 160 GB ----------}--@ cheryl@macosx.com http://homepage.mac.com/ladyfair/PhotoAlbum1.html |
