Printer problems with Leopard

[dmetzcher]

Originally Posted by DeltaMac

You could remove the Lexmark folder from /Library/Printers
Use Spotlight to find any files with Lexmark, or X5400 series, and delete those.
Then, do a custom install of just the Lexmark printer software from your Leopard DVD.

When the install is complete - try a Repair Disk Permisssions from your Disk Utility. Leopard appears to take Much longer than Tiger to do repair permissions. I have done that twice, and each took nearly an hour to finish.

I will try that. Thanks.

Do you know if the Lexmark folder in /Library/Printers is the one that the original Lexmark software would have created, or is that folder already there by default after the Leopard install? In other words, is that folder the one that Apple provides, and will deleting it cause any issues (assuming I put it back with the custom install of the Lexmark printer software from the Leopard DVD)?

Thanks, and sorry for all the questions...I've never had printer problems on the Mac before, so this part is a bit new to me.

[Natobasso]

Remember, you're on the bleeding edge of technology with this new Leopard release, and some printer companies will be a little behind the curve in updating their software. Some older printers lose support entirely. Check with the company's website support/download page to make sure your device is still supported.

I agree with deleting the printer from the print list and re adding it as if it were new.

[DeltaMac]

Just don't expect updated drivers from those manufacturers _unless_ they state at the download site that they support OS X 10.5 or higher.

The drivers that are built-in to Leopard will be good, at least for a few weeks/months, and newer than anything that you will find at the various web sites.

Epson is pretty good, and has a support page about Leopard, and the printers that are not yet supported are listed there as 'available for download soon'
http://www.epson.com/cgi-bin/Store/s...seBVCookie=yes

[eric2006]

You may want to see if your printer's drivers are in Gutenprint:
http://gimp-print.sourceforge.net/MacOSX.php3

These drivers are working on my system.

[dmetzcher]

Originally Posted by DeltaMac

You could remove the Lexmark folder from /Library/Printers
Use Spotlight to find any files with Lexmark, or X5400 series, and delete those.
Then, do a custom install of just the Lexmark printer software from your Leopard DVD.

When the install is complete - try a Repair Disk Permisssions from your Disk Utility. Leopard appears to take Much longer than Tiger to do repair permissions. I have done that twice, and each took nearly an hour to finish.

I removed the drivers for Lexmark (deleted Lexmark folder in /Library/Printers), and reinstalled using the Leopard DVD. Attempting to print does not crash the app I am using, but I do get the following error from the printer status utility...

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/usr/libexec/cups/backend/usb failed
Missing USB class driver.
------------------------------------------------------

Any idea what this might mean? I have attached a screenshot.

Thanks...I'm getting further along than before.

[dmetzcher]

Lexmark got back to me...they have no plans to release new drivers for my printer.

Anyone know what this error is? At this point, I'm dead in the water.

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/usr/libexec/cups/backend/usb failed
Missing USB class driver.
------------------------------------------------------

[burnhace]

Somehow this thread got diverted from the original subject of "Epson Print CD" not working in Leopard to the subject of Lexmark printers having problems. To bring it all back home, I too have an Epson R220 and upgraded to Leopard recently. It prints EVERYTHING just fine, including pdf files. However, there is a glitch in the Epson Print CD program that I have tried to get around by re-loading the original software, also by going to the Epson site for their upgraded software. I can only say that the problem has gotten worse. At first I could print a CD on Manual Print, but it was printed off center. Now I can't print at all. I get a message that the CD print door is open, which it should be since I am trying to use it.

I think buying new software packages is another wild goose chase. For the money, you might as well buy a new printer. It's easier to return a new printer that doesn't work than new software that doesn't work. I have had no reply from Epson to my request for a driver that works with Leopard.

I suspect that the old driver would work fine, but has been deleted in the upgrade process. Leopard then refuses to acknowledge a previous (though functional) version as being anything other than obsolete.

[Melodia27]

Originally Posted by burnhace

Somehow this thread got diverted from the original subject of "Epson Print CD" not working in Leopard to the subject of Lexmark printers having problems. To bring it all back home, I too have an Epson R220 and upgraded to Leopard recently. It prints EVERYTHING just fine, including pdf files. However, there is a glitch in the Epson Print CD program that I have tried to get around by re-loading the original software, also by going to the Epson site for their upgraded software. I can only say that the problem has gotten worse. At first I could print a CD on Manual Print, but it was printed off center. Now I can't print at all. I get a message that the CD print door is open, which it should be since I am trying to use it.

I think buying new software packages is another wild goose chase. For the money, you might as well buy a new printer. It's easier to return a new printer that doesn't work than new software that doesn't work. I have had no reply from Epson to my request for a driver that works with Leopard.

I suspect that the old driver would work fine, but has been deleted in the upgrade process. Leopard then refuses to acknowledge a previous (though functional) version as being anything other than obsolete.

Just updated my mac to leopard. I am having the problem with the print cd printing off center. Paper is set to A4 and correct printer. How do you re align?

Melody