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Old December 7th, 2007, 07:17 PM
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Dead slow iMac 24" 2.8Ghz running OSX 10.5

Hi, i have had my iMac for about one month now and i'm really disappointed with it. Its really really slow, Safari crashed almost everyday and my dock disappears from time to time when it have been in "sleepmode" or when the screensaver have been on. It also turns it self of from time to time.. Can someone help me? Apple support sucks!!!
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Old December 8th, 2007, 05:55 AM
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Bad memory ?
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My current machine is an iMac Core 2 Duo 2.16 GHz 24" with MacOS X 10.5.1. My Apples are here. My oldest Apple was born in 1977.
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Old December 8th, 2007, 09:21 AM
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Leopard can shut your Mac down if it encounters severe directory corruption during boot, so it doesn't continually try to boot.
If the Mac is shutting OFF while you are using it, that's a different issue.
You should try booting to your hardware test - restart while holding the D key. The diagnostics are built-in to the new Macs hard drive, so you don't need to insert any disks.
If you have erased/restored your software, then you may need to insert your restore DVD, and use that same D while booting to that DVD. Try to run that hardware test, choosing the extended test.

By your description, I would suspect the hard drive is not working properly. Contact Apple for service, or simply take to a local Apple service shop.
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