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Old February 21st, 2008, 06:39 AM
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Wink Why can't I print from Mail or Safari..?

Hi all,

Just joined, and need some help.

I am running 10.5.2 on a PPC G5, but since I upgraded to 10.5 I can no longer print to our Xerox Docucolor 12 with Fiery rip, from either Apple Mail or Safari.

All I get in print monitor is one of 2 messages:-

/usr/libexec/cups/filter/pstops failed

OR
empty print file!

I have tried re-installing the most up to date xerox driver and repaired permissions, but no luck. If I print from Acrobat/Illustrator or any other application, everything is ok. Just Mail & Safari are causing problems.

Anyone got any suggestions?

Thx

SC
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  #2  
Old February 21st, 2008, 12:25 PM
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Christopher Raymond
 
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Have you tried removing and then re-adding the printers from System Preferences > Print & Fax?
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Old February 21st, 2008, 01:55 PM
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Yep, a number of times!

cheers!
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Old February 21st, 2008, 05:07 PM
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Have you checked with Xerox to make sure your PPD files are up-to-date and are they compatible with 10.5 ????
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Old April 16th, 2008, 03:44 PM
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the Non-printing to xerox

I have the same problem on a MacMini with OS10.4. I get a pictwpstops error and a xeroxwcpfilter error. Strange thing is I have several other Macs with the same congifuration and they can print to the xerox (model 430ST) fine.

I've been trying various hardware solutions, new cables, etc. to no avail. New drivers, re-installed, still nothing, the print file simply disappears.
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Old May 4th, 2008, 03:02 PM
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Smile Audio HiJcker can cause this problem!

If you have Audio Hijacker installed, go to the RogueAmoeba.com site and install their update 2.8.1 and this problem disappears!
KenAR
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