Quicken 2007 quits- Downloads problem

DSivad · #1 February 21st, 2008, 07:34 PM

I haven't had this problem previously, but see on Quicken forum that it may be an old issue. Unfortunately, I couldn't find a fix.
I repaired permissions, and tried trashing prefs.
Can anyone help please?
- Used "One step updates" to download transactions from Fidelity. The window says that new transactions were received. I click on the highlighted text to "Open Download Transactions window", and the app just quits.

the Apple Problem report pops up and says:
Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000004

Quicken for Mac V16.0.1 R2
Mac Dual PowerPC G4, 1.25 GHz, 1GB memory, OS X v10.4.11

skybolt · #2 February 22nd, 2008, 10:03 AM

FWIW -- after I use one-step, I just close that window and open "download" window. All my accounts and all my transactions pop up and I can accept or not from there.

DSivad · #3 February 22nd, 2008, 02:17 PM

thanks, but doing that also crashes the program.